ErgeonReviews of ergeon.com

After speaking with Mr.Geovanni and explaining I wanted the post for the new privacy fence 3' in the ground he agreed and sent me a quote the next day. I was happy with the price but after I read the quote I noticed there was nothing in there about us agreeing on them being placed 3' deep. Mr. Geovanni said thats no problem he would revise the qoute to reflect my request. When I received the new quote the price had gone up over 500.00 dollors. This is after he had allready agreed to my request with the first quote. He said because of the extra concreat and labor, there was a price increase. I checked the cost of 7 more bags of concreat and it would only come to about 49.00 dollors I told him I would go and buy the extra concreat needed,he claimed they cannot use my concreat. This whole procees feels like a big bait and switch. Im so glad the company showed me their true colors before I agread to anything. Very shady businness. BEWARE YOU WERE WARNED! Rick G.

I faced many Problems on it. I waited four days for a response from their Support Manager, but they never followed up. A home visit was scheduled, and they failed to show this. It's Really Unwanted for me.

Beware of ergeon. I have been trying to get ergeon to come back and finish putting up my fence correctly now for months and all they do is give me the run around and lies. If you want a substandard job and a company that will not stand behind their work hire ergeon BEWARE OF ERGEON!!!

I've been waiting for three days to hear from their "PROJECT MANAGER", but he seems to have gotten lost! I was supposed to have a home visit, but he (SHE) never showed.

I got my fence done in the beginning of this year. Customer service ok but the worker did a croppy job , since I left for work at the middle of the day at night when I came back home my wife told me better go and check that shit not even match the other side of the old fence,don't do business with that company I don't recommend them they not even answer the phone any more it sucks!

Terrible customer service. Substandard workmanship. Three neighbors with common fence requested separate invoices. Not honored or provided. The fence is not straight as it needed to be. It zigzags. We asked Ergeon to repair it. They sent a “supervisor ” to assess the work. He said it was straight. I asked him to utilize a laser for accuracy. He did not have one. I asked him to use a string line and he claimed he did not possess one. We provided one for him to check for accuracy. He checked it. He admitted it was not straight. We could all see it with our very eyes, the string line could not lie. They requested more money to fix their substandard work. Now they claim the fence was completed per the contract and insist on more money to fix their problem. They want to make it ours. We shall see what the next steps will be. Find a more honorable company.

My fence installation was on 4/17/25. The installers were unable to complete the job because according to them, the suppliers did not send enough panels to complete my aluminum fence project. I actually think this was not the case because the installers put up the first side of my fence and I informed them they put in a single gate, but the plans were for a double gate. I think this caused them to have to use extra panels in order to fix the mistake. Bottom line was they were unable to finish. I asked my PM via text message on 4/18 when they would be returning to finish the job. He said he was trying to get in touch with the supplier to get additional panels delivered. After not hearing anything on Monday 4/21, I asked for an update by text and got no reply. I asked again on Tuesday 4/22 and finally got a reply that afternoon saying new panels would be delivered on 4/28 and installers would be here on 4/30 to finish. While I wasn't happy having to wait another week, especially for a mistake they were claiming was made by the supplier but I agreed. I then got a confusing text on 4/24 saying that the final walk-through was complete, which I questioned because the fence was not done yet. I found out at this point that there was a new project manager assigned. On Monday 4/28, I get a text from my new project manager that the delivery was pushed to the following Monday 5/5. I took issue with this because I don't understand why it needs to take an additional week and again why the supplier isn't making accomodations to fix their mistake. I tried calling customer service and all they did was put me in touch with my project manager. He said he was working with the supplier to get it sooner and would let me know something by end of day. He never called or texted me back. I sent a text on Tuesday asking for the overdue update and got no reply, so I again called customer service and asked to speak with someone other than the PM that could help. I was told someone would call me back, but no one did. I sent more text messages on Wednesday 4/30 and my PM finally responded. He basically said there was nothing he could do but said he would be tracking delivery to ensure it gets here on 5/5 and provide updates if something went wrong. So now it's 4:10pm on Monday 5/5. Nothing has been delivered. My text messages to my PM have gone unanswered. I got a message on Facebook that "managers were look into it" but like with everything else, nothing has happened.

Took 3 days when I was told it would take one. The posts were all put in the wrong place. They buried all my sprinkler heads, 3 of which broke underground because of where they put the cement. I reached out to the project manager and was told this is my fault! Not only do I have to pay to repair, move and replace several sprinkler heads, I got hit with a $400 water bill! I will never recommend this company to anyone!