ErgeonReviews of ergeon.com

This review is only on the estimate. The rep Diego, was helpful and super clear on the process. I’m happy with the video estimate I received.

Service was Top Notch!!! Never had an experience where every step was so easy. We talked on video call he was patient and very understanding and helped me so much. A lady came out on A Saturday morning got the measurements again by Wednesday my privacy fence was installed and completed by 1230 pm. Job well done!!!

The whole experience was very simple. The quality of work was outstanding. I want to give a shout out to the install team and the project manager! They all did a fantastic job.

UPDATE: After all the lack of communication, the Escalation Team took charge of the matter. The final portion of our fence install happened to complete satisfaction. Kevin, our installer, is the best. Thank you Ergeon for finishing the project! Original Post:What does it take to have the final section of our fence project, three panels and double gate, installed? We had to delay due to the completion of our pool and decking. All is finished. We have been trying to have Ergeon finish the fence that we paid in full. The excuses: Project Manager did not get the multiple, multiple messages. Project Manager did not receive messages from customer care. Project escalated to a Manager. Installer did not show due to a last minute emergency, completely understandable. A week later no contact regarding another install date. The company cannot work outside their prescribed process! The employees are nice but completely ineffectual. So frustrated and angry in this matter. First Review I gave 1 star.

Just went through the quote process with Jose. Explanation of how the project would be completed was very thorough. It was a very step by step journey with detailed explanations using tech that made everything very easy to visualize.

Wonderful. Can’t be more pleased. From the consult to the installation everything went great. Very competitive pricing, very courteous & professional. Hard working installer & did a fantastic job. Thank you.

Very professional. Extremely knowledgeable.

Guy was very helpful and made the quoting process very easy. Their virtual process is a step above others. He was very attentive and made a stressful time a great experience