ChristopheL
Personalized support
Personalized support, nice responsiveness, great deals
Response from EquityZenOct 3, 2025
Thank you for sharing your feedback!

EquityZen, a subsidiary of Morgan Stanley, is a leading marketplace for pre-IPO investments, connecting shareholders of private companies with accredited investors. Through its category-leading technology and innovative approach, EquityZen delivers data-driven insights and tools that empower its 800,000 users to navigate the private markets with confidence. Having completed more than 51,000 private placements in nearly 500 private companies, EquityZen is on a mission to deliver “Private Markets for the Public.”
EquityZen (equityzen.com) has 389 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Manhasset, New York
Excellent

Investments & Wealth · Greatneck, New York
Excellent
Showing 232 reviews with 5 stars · Clear filters
ChristopheL
Personalized support, nice responsiveness, great deals
Response from EquityZenOct 3, 2025
Thank you for sharing your feedback!
customer
Charlie is the best Had a fantastic experience working with Charlie who helped guide me through a quick close. He was always available and quick to respond, and quite frankly, without him I wouldn’t have been able to get into the fund.
Response from EquityZenOct 3, 2025
That's wonderful to hear! We are thrilled you had such a fantastic experience working with Charlie.
customer
Responsive
Response from EquityZenOct 3, 2025
Thank you for the review!
Atiq
Recently, they made reasonable changes to fee per deal. We really appreciate the gesture. Thanks for caring about your customers. earlier review: EquityZen support is slower than other services I use. But they have uncapped hefty fees with every investment. Also, support often doesn't peruse the email properly so I have to clarify multiple times with the info that were already presented. Cannot get into high quality assets. Got 3 times kicked out of Databricks investment series. In one of them I was about on the top of the list. I still got kicked out in the end even though fund transfer everything was done properly. So, when EquityZen sends a confirmation email I don't trust it for popular asset that those will close the deal successfully until the very end. I presume that I will only occasionally invest on low quality assets on this platform and use competitors for higher quality ones. - Company and funding history info on site is not rich. Newer companies take quite a while to get added here. - Dark mode support would be nice since most websites have it now.
Response from EquityZenOct 3, 2025
Thank you for taking the time to provide this detailed feedback. We've noted all your concerns. To effectively investigate your concern, we would need the additional transaction information we previously requested, which we have not yet received. Please feel free to connect with us at [email protected] at any point so we can address these or any other concerns.
Edward S.
No hitches. The process is rather lengthy and complex, but that is probably inevitable.
Response from EquityZenOct 3, 2025
Edward, thank you for your feedback!
Nitin Vishanji M.
Best trading platform for private equ
Response from EquityZenOct 3, 2025
Thank you for the review!
CW L.
EquityZen provides the private deals which we could not find from other platforms. Deals are fair. Processing time is quick and reasonable.
Response from EquityZenAug 18, 2025
Thank you for your wonderful feedback! We're delighted to hear that you find our platform a valuable source for unique private deals and that you're satisfied with our processing time. We appreciate your trust in us!
Troy P.
Timely and professional as always
Response from EquityZenAug 18, 2025
Thank you! We're thrilled to hear that you consistently find our service timely and professional.