SchoolspecialtyReviews of eps.schoolspecialty.com

This company is FRAUD STAY AWAY. I tried to purchase something for $50 and my bank blocked the transaction and locked my card for fraudulent activity! Here I was thinking it was a glitch in the system, so Silly me tried purchasing over the phone since it was an option, and they said I had to create an act over the phone first in order to buy, but that nobody was available to create an act for me? The girl said that the website act is different from one over the phone to be able To purchase something!? What a joke.

Oh my. I wish I had found these reviews before falling prey to this scam.

They're a fraud, stay away , they wouldn't hear my complaint, n the order came from a credit card I don't even have, After complaining about the problem its them created a account of me Called life lock n Federal Trade Commission

So I work for a school as a Para in the Sped-SEAS program. My teacher was gifted an electric pencil sharpener. It stopped working so naturally I go to school specialty’s website thinking that there would be a product manual. There wasn’t, so I called and spoke with the first rep and explained the situation and that I needed some support. She looks it up and couldn’t find anything and explained that without a receipt that she couldn’t do anything for me. So I said just to recap if a person is given one of your products as a gift and don’t have a receipt them you don’t stand by your warranty or product. She continues to ramble on the same thing, without a receipt blah blah blah. So finally I ask to speak with a supervisor hoping that there would be some kind of sense but unfortunately there was not. She explains the same thing and mentioned again that they couldn’t find that particular mode number. I go through the same thing with her as the previous rep. Not to mention we work for a school who had to get things donated to help out each classroom. So if you’re looking for a strong solid company that stands by their warranty and products, keep looking they’re not it.

DO NOT USE THIS COMPANY FOR ANYTHING. Worst customer service ever!! I ordered two drying racks in June from SS Canada in good faith (confirmed the details of the products from their website on the phone). They were not delivered until September (even though we arranged for immediate shipping release.) When they were not as described, I was told the unopened one could be returned (minus shipping/restocking) and then I have been chasing them ever since to pick up the rack – this is going on 6 MONTHS!! Every time I call I get a new random and changing excuse. Emails are replied with a generated response and then a real person replies a month later that they are working on it with different excuses each time. THIS FEELS LIKE A SCAM. They were going to credit $1000 for the opened one but have not done that either. Save yourself the headache, DO NOT USE THIS COMPANY!!!! I will be sharing this news broadly, so no one makes this mistake.

These people are scammers! I was checking on some of their items and was curious about shipping and tax. I went through the whole process got to CC page where they explained next page would be a confirmation before processing. NOPE! Went straight to a sale. I called immediately to cancel they said too bad. I did a chat and saved content where they said too bad. Called CC had to wait til posted. Called back after posting. Explained and emailed chat session. CC refunded my purchase. Don't know what happened to them or the items I was looking at. STAY AWAY!

I want know school facilities

I ordered items from School Supply several months ago off their website.I was notified after the payment went through that the items were no longer available. I got a credit for the item since they were no longer carrying it, but SS forgot to also credit for the tax/shipping. I was instructed to call and give them my credit card again so they could apply the credit- which I did. It has been over 3 months but no credit. I called to ask about the credit for a third time and was told the "task" had been sent to their accounts receivable department who had "the task". If he generated another "task" then they would have two for the same task. He indicated the department is small and can't be bothered with phone calls so he doesn't have any phone number for them as it would put them even further behind in their work. So, it's been months since they cancelled the order, made a mistake by not crediting the whole amount and I still have to wait longer because of a Accounting department that is "small". There was no supervisor name or number provided that I could speak to as SS is just one of many companies within a larger company. My husband also heard the entire conversation and could not believe at the ridiculous circular excuses we were given to why they could not provide a timely credit to correct their mistake.