SchoolspecialtyReviews of eps.schoolspecialty.com

My experience with this company has been sub-par, to say the least. First I order somethings and they did not have two of the things I ordered. They claimed they were on backorder Unfortunately, they were the two things I needed the most. They said it would ship in a couple of days but I did not hear anything from them for almost two weeks until I contacted them. Then miraculously it was shipped that morning but the tracking had not updated. The link for their website did not work at first but when I used it the next day it worked but would not give me any information. Their chat person answered my questions but I find it odd that they were shipped the same morning I contacted their company. I am not happy with their company or their customer service. I will not be using them again and do not recommend them. Their service and customer service are terrible.

I returned ONE item that they received on 9/13. I called on 9/27 because I still have not received my refund, I mean I think two weeks is plenty of time to issue a refund. Was told I would receive it the following week, so waited and still nothing! I called back and spoke with a "supervisor" Quinn who told me it was sent to the wrong warehouse and they need to figure that out first. Excuse me? I'm sorry, everybody is acknowledging the fact that the item was received, proper costumer service would issue out the refund and figure out the behind the scenes problem later. So here we are another call on 10/4, another supervisor, Sarah, another bogus story and no refund! Do not order from this company, not only is their system terrible but their customer service is even worse!!!!!

I have used this company for the last 10 years of teaching. They were great when I started. But the last 3 years their service has gone downhill rapidly! I have had orders mixed up, the wrong supplies sent ( even when I re-ordered them), a different school's order form enclosed, and supplies that don't come for months. What happened?! I'm looking for a new supplier.

I am a principal and ordered 1000 planners for my school. They were supposed to arrive last week. The company has no tracking info or any info about if or when they shipped. We have been on the phone daily for a week and a half with no resolution. I asked to speak to management and was given the run around. School starts in a week and we may not have planners for the students. We will never use them again as this is enormously inconvenient and unprofessional

This company is the WORST company our school has ever dealt with. The sales representatives lie, and so do the customer care representatives. Our school is waiting for 950 student planners to begin our school year. Due to company error, our planners were shipped incorrectly. I (the vice principal) have been exhausting myself for three weeks trying to get a shipping date or ANY INFORMATION. Instead, I have had 5 representatives lie to me. One ghosted me. To make matter worse, we now have to begin the year without our student planners. WE WILL NEVER ENGAGE WITH THIS COMPANY AGAIN. In fact, we are discussing a law suit against them for a full refund..

Don't waste your money. The items from here are of very poor quality. Things that my school has ordered from here over the years barely last a year before they are broken or fall apart.

I worked at the Greenville, WI location. The management sucks. They only care about your numbers. They will write you up for not making them, being sick or having a death in your family. The pay is bad but the benefits are great. The management is bad and get attitudes when you ask a question or you don't do what they think you should be because you weren't trained to do it. The training personal are rushed to train so no one really does the job right. The fulltime employees have attitudes and refuse to help seasonal employees. Dont work here because there is no room for advancement.

I was very leery to order from this site as there are a number of negative reviews listed here, however, I am glad I did take a chance and ordered anyway. I ordered a tempered glass floor mat on 4/23/2019 and got it on 4/25/2019 mainly b/c it shipped from SLC and I am in St. George only 4+- hours away. I was expecting at least 2 weeks by the complains listed so I was floored when the freight truck rolled up at noon today with the order. Either way, I would not judge the quality of this business based solely on the negative reviews of it on this site.