SchoolspecialtyReviews of eps.schoolspecialty.com

Products are shipped in a timely manner, but paying invoices it brutal since they won't accept our CC over the phone. I'm on the phone now for 20 minutes to pay with a CC.

Horrible customer service and products for the price. I wish I could attach photos of the damaged and defective products that were sent. Don't believe the upgrades or that quality is better. It's all cheap.

Save your money, don't order supplies from School Specialty. They sent me the incorrect item, the replacement was lost, and then back-ordered multiple times. The whole process has taken several months, and has been frustrating and difficult. Do not sell/carry products that you cannot source consistently!

The company falsely gives shipping eta and is taking advantage of a vulnerable family looking to purchase and adaptive bike. Their website states 2-3 week est shipping and as you can see from other reviews, they are not accurate eta’s. They hide behind the manufacturer and blame them for shipping rather than standing by their own word. Shame on you.

I ordered from School Specialty over 2 months ago. At the time, I was told that the order would be held until shipping charges could be determined. This order is still being held with no updated information regarding the status of the order being given. I have reached out to School Specialty by phone 6 times and by email countless additional times and each time have been told that someone will be in contact with me. To date, I have received no assistance with this order from anyone at School Specialty. I am unable to cancel the order because it's being held and feel as though I am unlikely to ever receive it.

I have been an Art teacher in Elementary schools for many years , School Specialty has always been he company we have ordered from. :). There has been no problems until this year...the scissors that were ordered for the students, the handles, break apart right away, first or second use!!! I tried them myself, and the same thing happened!

Buyer beware. Flaghouse was recently purchased by School Specialty. I placed an order a month ago. No idea when it's coming. I sent multiple requests via email. No response. I tried calling...the first 3 times the prompts lead to me being hung up on! I finally got someone on the line from School Specialty. They have no record of the order, asked for my patience, and will get back to me when they can! Amazing! I can't even cancel the order! So they have my money and no record of any order as they are wading through backlogs. FYI, I may have to go to my bank to cancel and get my funds back. Terrible, terrible, terrible experience.

Ordered supplies in September 2022. Part of the order was not shipped until late November 2022. Box was damaged, and the packing slip did not list my name. Front office contacted customer service to determine the recipient. I was notified the end of February that my item had arrived earlier, but was damaged. Due to the time spent trying to determine who the supplies were for, customer service will not replace the broken item. Lack of customer service from the beginning of the process.