Epik LLCEpik is an independent domain registrar that helps individuals, businesses and brands bring their ideas to life online.Helping you find, register and manage your domain is at the core of what we do—but that’s not all. Whether you need a beautiful website, professional email, dedicated phone number—or even an LLC for your business—we’ve got you covered. As a one-stop shop for your entire brand presence, we pride ourselves on providing comprehensive support every step of the journey.
Epik LLC (epik.com) has 445 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Kev
I am not totally inept with technology, but completely inexperienced with domain hosting. Nicole, the Customer Support Agent, was excellent in resolving my issues and answering my questions. I knew what my issue was and she worked with me over the course of half an hour in addressing my follow-up concerns & questions.
Farge
Very professional support , great communication and follow-up for resolution of the issue. Great team work among support team and great system. Thank you so much.
Shauna Stanley S.
So happy I transferred over to Epik. Jessica and Nelson have been so helpful in answering all of my questions (I'm not overly tech savvy) and assisting where required. If you are looking for a company which does what is needed to actually care for customer (not just say they do) Epik is worth taking a serious look at. Thanks Epik. You have made it possible for me to not feel so overwhelmed. For that, I am so thankful. :)
Trust Must Be E.
(Updated review from original on Feb 2, 2021) New review: April 12, 2023. Do not use this registrar. The reviews you read about non-payment are correct. In 2022 I sold domains through Epik for $2500, $3600, $500, $250. All had funds available in "Masterbucks" (their mismanaged escrow account) within 48 hours. Two weeks ago, I sold a domain for just over $300. It's not a large amount of money, but it is my money, and all I get as response to my frequent inquiries is "all Masterbucks payments are processed in a first-come, first-serve basis." Well, if they are that busy, then they need to get Rob Monster and Brian Royce sitting down at a desk in accounting and getting the work done before they get yet another lawsuit filed against them, and negative reviews everywhere I can possibly post them. Avoid this inept and (allegedly) criminal organization. Several months ago I started the process of transferring my 1000+ domain name portfolio over to Porkbun who offer great prices and are very nice people. So far so good.
danisantos
Nice and friendly. Got all of the informations that I wanted.
Abid A.
Fantastic registrar, fast support, I had sold a domain name elsewhere and they were quick to release the domain name so that I complete the sale quickly.
Michael O.
I needed some support from Nelson. He was fast, efficient, and fixed all my problems. Can't ask for more.
al
They have good customer service. I haven't really ever had an issue there and if I did have a minor one then their support was always there within a short amount of time. They have a great product, if you want the best functionality and marketplace for your domains then this is one of the best registrars, if not the best. Control panel is easy to use and straightforward.
