Epik LLCEpik is an independent domain registrar that helps individuals, businesses and brands bring their ideas to life online.Helping you find, register and manage your domain is at the core of what we do—but that’s not all. Whether you need a beautiful website, professional email, dedicated phone number—or even an LLC for your business—we’ve got you covered. As a one-stop shop for your entire brand presence, we pride ourselves on providing comprehensive support every step of the journey.
Epik LLC (epik.com) has 445 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Chadwick E.
Jonathan provided outstanding support in resolving a complicated billing issue with multiple domain purchases. He was patient, thorough, and proactive in ensuring everything was handled correctly. His professionalism and willingness to go the extra mile made the process much smoother. I truly appreciate his help and highly recommend Epik's customer support. Thanks again, Jonathan!
J&J E.
Recently needed tech support, which the issue was resolved in record time. Jonathan was the rep we worked with and he was able to verify the issue and working with his team of engineers they were able to get things working. I like it that they respond in real-time when using their chat option.
James R.
Their support is awesome, they help your product problem asap, I am glad
Response from Epik LLCFeb 25, 2025
Hi James, we're so glad to hear our support has been awesome and was able to help troubleshoot the problem you were experiencing quickly. Please let us know if anything else comes up that we can help with!
KM
Great new ownership and service! Great tech support (American based, clear lines and understandable voices) who are caring, polite and patient. They work with you and for you (Thanks, Savannah)! Terrific competitive pricing. We are migrating all our domains back to Epik (We have worked with them since they first opened). Testing out hosting services next week.
Response from Epik LLCFeb 24, 2025
Thank you so much for this very kind review. We're so glad that we have been great at providing tech support to you and we've been caring, polite and patient in doing so. That's the kind of legendary customer support we are known for. Thanks for moving all of your domains to Epik and also giving our hosting services a try, we won't let you down!!
John S.
Alexis, Amy, and Brian all rock the customer service at Epik!
Response from Epik LLCFeb 24, 2025
Hi Johh, thank you for your review and 5-star rating. We're so glad our customer service has impressed you. We're excited to work with you and are here for you if you need anything!
Brian S.
I've been using Epik for a few years now, and it's always been easy to do anything I need. The one or two times I've had trouble, a quick call to support cleared up the problem. I chose Epik because they were the only entity I could find that would not allow censorship bullies to disrupt my service.
Response from Epik LLCFeb 10, 2025
Hi Brian, thank you for continued business and for this review. We're so glad to hear it's been easy to navigate our platform for anything you need to do. That's how it should be! And thank you for letting us know that your support has been helpful. We look forward to continuing to work with you and helping you succeed online.
Don
Looking forward to posting my domain Cryptization.com!
Response from Epik LLCJan 24, 2025
Thank you for your review and 5-star rating! Please let us know if there's anything you need help with on your new domain, and good luck!
Jordan
I forgot to renew a domain in time and contacted support, the registry for this TLD has no grace period but support (shoutout to Savannah) were able to get my domain renewed even though it was technically in redemption and (as I understand it) soon to be up for anyone to grab again. They even gave me a discount on the renewal too despite this being entirely my fault for forgetting. 10/10
Response from Epik LLCJan 24, 2025
Hey Jordan, thank you very much for the review. We're so glad we were able to help you renew your domain that was up for expiration. That can be a tricky situation but one we're always happy to do whatever we can to avoid it expiring if that's not what you want. Please let us know if anything else comes up that we can help with!
