EpicpaintReviews of epicpaint.com

The pic was a special bday gift for a special person that wanted their military pic since it had been lost. He was touched by the sentiment but the painting looked nothing like him; I totally agree! I sent it back 3 times; they made a couple of changes; it still didn't look like him; I gave up! He said if he showed it to his family, they wouldn't recognize him. I don't know who works on these; I would get my money back for sure. I wish I could upload the pic I submitted & the product I was given. I have been trying for more than a decade to get a replica of his military pic.

I placed an order on November 17 and have yet to receive anything or hear from anyone!! The are not replying to my emails. I have been more than patient and understanding but this is beyond a joke! I'm not one to leave a bad review but I am done and I hope this will get my order or at least a response!! Extremely disappointed with the lack of communication! Something personal and sedimental has turned an absolute nightmare! PLEASE RESPOND TO MY EMAILS!! And i advise anyone who is looking to order from this company to do themselves a favor and look for a different company who has the decency to return emails. Just Terrible!!! I will update my review once I hear from someone

Asked for a refund and was told it takes time to process. It has been over 3 weeks and have no received contact despite being emailed daily. Will have to get a refund through PayPal. Do not use this company.

Horrible communication, horrible customer service, don't trust the return policy

I asked for a refund months ago and you still haven’t given it to me.

Picture did not turn out well at all. Heads all different sizes and hair and sides of some faces actually blurred out and missing. I never responded to the email asking for edits after the second one came back just as poor as the first. I received and was charged for the picture to my surprise as I never said I wanted it, but I’m sure that was in the fine print and I missed it so that’s on me and I accept the money lost. Photo is behind a couch never to be hung up it’s so embarrassing and will end up in the trash.

Placed an order in August. Got my preview shortly after which needed some improvement. I waited for weeks for another preview which I never received. Trying to get an update was a nightmare. I requested a refund which took even longer. Refund was finally received in November.

It was painted wrong. The artist painted my granddaughter wrong put eyeglasses on my son.