EpicpaintReviews of epicpaint.com

I was very excited to get a painting of my father-in-law who passed of cancer, beside his grandchildren that he never had a chance to meet and it was support me a gift for my Mother-in-law, unfortunately, after many times of reaching out to them, it was not very good and was extremely disappointing:( I probably reached out to them close to a dozen times and felt like no one was listening to what I was hoping for and kept sending me the same picture. The people in the picture didn’t look like themselves and it was actually very sloppy looking:( they ended up just sending my money back and my mother-in-law just had to go without a gift this year. I felt horrible for her and would have never went with them had I known how they were

I recently had an experience with EpicPaint, a painting business, and I feel compelled to share my thoughts. Unfortunately, my encounter with them left me quite disappointed. I had specifically requested a painting that needed some adjustments, but when it arrived, it was far from what I had envisioned. The portrait bore no resemblance to the picture I had provided them. Initially, I was relieved when they agreed to fix the painting. Given that it was intended as a heartfelt gift for my family, who were grieving the loss of our beloved dog, I wanted it to be perfect. However, my hopes were quickly dashed when they decided to ship it to me without making any changes. This incident occurred right before the holidays, a time when emotions were already running high. I had hoped to present my family with a beautiful painting that would serve as a cherished memory of our dear pet. Regrettably, EpicPaint seemed indifferent to the significance of this gesture. In such a delicate situation, their lack of empathy and disregard for my request was disheartening. It is crucial for businesses to understand the emotional value attached to their products, especially when they are intended as meaningful gifts. Unfortunately, EpicPaint failed to grasp this concept. I sincerely hope that EpicPaint takes this feedback constructively and works towards improving their customer service. It is essential for businesses to prioritize the emotions and needs of their clients, particularly during sensitive times.

I ordered 2 pictures only received 1, no one will return my emails or calls. (Which I called 2 times and emailed 4). The pictures are just prints that were photoshopped. These were Christmas gifts and now I don’t have my order. I am very unhappy their services. I will never use them again.

The painting we received was horrible. I have requested to receive the address to return the $300 painting due to the overall look of the painting including the teeth being pink and black and have yet to receive a refund or the address to send the painting back and it’s going on week 3. They don’t have any contact information available outside of an email address that sends generic responses. We ended up ordering the painting from another company and it was perfect.

Never . And I mean never. Order from this doodoo eating company. I am still waiting to get my refund they keep telling me that they want to edit my order and every time they do something gets worse. These are all ai generated. You can most definitely pay a high school student less to edit photos better than them. They are horrible, there is no customer service number which should have been my red flag. I will never EVER order from this company again. They ruined my Christmas present to my parents, GARBAGE PEOPLE GARBAGE COMPANY

This was the worst experience ever. The only way to communicate is by email. It takes days for them to respond. I ordered my picture in October. They sent me a picture that I did not approve of with a stranger in the photo. It's 12/14 they have yet to correct my picture and it was a Christmas gift. I leave to travel on 12/22 and dealing with this company is existing. At this point, I want a refund. I will buy it after the holiday from another company.

Portrait looked nothing like my mother in law. After asking for modifications it was changed but not any better. I’ve emailed customer service several times because I still haven’t received anything and since November customer service has not returned any of my emails.

I am not happy with the second picture. It looks fake.