EpicPaint is the perfect gift for you or a loved one.With EpicPaint, you can turn your favorite photos into a beautiful custom-made portrait, illustrated by professional artists.Relive life's most precious moments or create them by combining multiple images of loved ones who never met.Get a free preview of your artwork once it's ready for review and approval before it's shipped out.Unsatisfied with your portrait? We offer a 100% satisfaction guarantee and will do our best to make it right.
Epicpaint (epicpaint.com) has 368 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Decoration & Interior · Lewes, Delaware
Excellent
Decoration & Interior · Lewes, Delaware
Excellent
Decoration & Interior · Newark, Delaware
Excellent
Decoration & Interior · Dover, Delaware
Excellent
Showing 75 reviews with 1 star · Clear filters
Joe A.
If I could score lower I would. Worst experience ever with this company. I paid £144 for my order and after chasing them for weeks they sent me my preview. It was horrific. It looked nothing like what I wanted. I therefore eventually requested a refund in which they said they would only refund me £40. Awful experience DO NOT USE THESE SCAMMERS.
Christopher S.
Same story as others promised for Mother’s Day and nothing. No contact other than sorry goi g to be late saying would give 25% refund and nothing. Now no contact whatsoever. Reported to relevant people and the bank. My partner thinks I didn’t do anything for her Mother’s Day bunch of wa#*ers
Kelvin S.
AVOID! It’s a scam!! Never sent me order and don’t reply to emails. Currently claiming money back though PayPal. Guaranteed to deliver for Mother’s Day and I’ve still not had order update 4 days later.
nathan W.
I recently ordered I picture guaranteed to be delivered for Mother’s Day I even went as far as paying £20 extra for express delivery so I had plenty of time to ok before giving to my mother Thursday no news so email and get fobed off that there doing the best they can but no update Friday still no new email and get fobed off again Saturday still no new no reply on email Sunday (Mother’s Day ) email at 2am we’re really sorry we’re doing the best we can Bull s**t now mothers day 120£ down and no update no preview not mothers day president Shocking company with no explanation or care for there promise Guarantee what guarantee
Matthew B.
I have tried and tried to get a refund as the preview of the item was terrible so I have cancelled my order. They then said they processed it, they did not I then opened a case with PayPal they responded by saying they won't pay my refund until I close the case, I said I wanted my refund and they are blaming PayPal for not being quick enough I spoke to PayPal and it turns out epic giant hasn't even opened the dispute on there end when I shown them this evidence they have ignored me, they are trying every trick not to refund me so I have to wait 7 days so PayPal can step in and get my money back. EPICPAINTS YOU ARE A LYING SHAM OF A COMPANY!!!!!!
Austin S.
I ordered my piece 2 weeks ago now and no updates from the company I have emailed 2 times to get some kind of update with no response. This was supposed to be a gift for my wife whose grandfather had passed away before meeting our son. To make matters worse they were running a promo if I ordered within a certain number of hours I’d get it by Valentine’s Day, so much for that! At this point I just want my money back they already ruined Valentine’s Day for me.
Efrain P.
Seems like they are trying to make me pay to have my picture edited by saying they need a higher quality picture for what reason if you have an artist painting this. Don’t use this company!
Rob
They screwed me out of $300. Missed Christmas. After I have sent them many times everything they needed someone new asks me the same question. They won’t talk on the phone. I have not heard anything in weeks. This is a scam don’t buy from them