EpicpaintReviews of epicpaint.com

⭐⭐ Review: Do not use Epic Paint! ⭐⭐ I placed an order expecting delivery by Mother's Day, but it's May 10th, and nothing has arrived. Communication with this company is abysmal; I had to chase them for updates multiple times. When I finally received the draft, the quality was shockingly poor—my daughter's image looked like it was slapped on like a "Fathead" sticker. Despite expressing my concerns, I received no response. Now, they're refusing to refund me, citing some fine print buried in their terms. Avoid this company at all costs—quality and communication are non-existent.

I ordered a photo in black and white for Mother’s Day, and paid for expedited processing. Received it in Color. No customers service number and nobody responding to emails. Not a good experience…

Absolute Joke! They say all over their website site this is a painting, it's not. They literally just print the exact picture you send then. Absolute garbage. I may have fallen victim to the wording on their site, but this is a trash company. You can get the exact thing from Walgreens for 10% of the price. The photo editing on a basic iPhone is better than what these people do. It's so bad, and their website is written in such a bad way, it looks like I'll win my credit card dispute for being such an awful company.

ABSOLUTELY TERRIBLE. TERRIBLE ARTIST. PHOTOSHOP IS AWFUL AND NO REFUNDS.

Ordered my portrait then the day before it was suppose to arrive they emailed me saying I owed a additional $20.00 before they "print" my portrait. I tried contacting them for over a month to cancel everything since they haven't "printed " anything. Haven't heard or received anything.

Was after a mother's day portrait, the previews sent through were really poor quality, the Photoshop skills were nowhere what you would expect especially when paying £100 - tried revisions to improve and changing "artists" but got sent the same previews through. Cancelled before anything was tangibly printed and asked for a refund and was offered £40, which was honestly a joke. But frustratingly after feeling I'd been scammed I accepted in the hope of getting something back. Over 3 weeks later and no response - I chased and was offered more revisions!! It's a joke of a company. Absolutely avoid at all costs or suffer being £100 out of pocket, nothing to show for it but time wasted trying to get it back....

Horrendous customer service. They will quickly take your money and refuse to discuss refunds or issue any money due back to you. Artwork was not to my liking and since cancelling, Epic Paint have done nothing to provide me with any confidence that they are handling my cancellation as I continued to receive warning emails that my order was to be processed even though I had emailed numerous times saying cancel. This order was placed back in January and I still have not received any refund. Never use them. There are much better companies out there offering a more professional service and alot cheaper. Ruined what was meant to be an extremely nice gift.

Absolutely shocking was so excited at first then after a week or soo they sent me a preview and it was crap was so disappointed and for the last 3 weeks since I have been emailing them and I am having no reply what so ever . This was meant to be on time for Mother’s Day but surprise surprise it’s not communication is the worst I have ever experienced buying on line and even now I feel like I have been scammed will be very surprised if I receive my photo as good as the ones they advertise on there site .