EpicpaintReviews of epicpaint.com

Painting was nice. Only improvement I would suggest is in the small details. The image I recieved had teeth too big and black spots in the smile which made my niece look different with cavities which wasn’t the most pleasing to the eye. Due to the blurred proof with watermarks, it wasn’t visible in the drafted proof when it was accepted.

I sent in 3 different pictures and asked that the faces be fixed due to being blurry, (older pictures). The picture, I thought would be a painting but it was print which was OK. My husband only has the one picture of his dad and one of his uncle,. Well the picture was OK but the faces on the 2 men looked distorted. Cartoon like on one and the other looks like someone else's face put there. A bad photo shop. But from far off it looks OK. I did not get the 'oh my' reaction I had hoped for when I gave it as a gift to my husband.

Being the last person to review this company I thought it was only fair to give an update on my previous complaints. Whilst looking for other forms of contact I discovered their Facebook Messenger which is the saving grace of the whole situation, I was able communicate directly with someone instead of waiting on emails which at times don't get responded too. Luckily after direct communication and with someone dealing with my queries and requests personally my Frame has finally arrived and although disappointed by the amount of time it has taken (3months!) and lack of communication inbetween I am pleased with the final product. My honest review is that I believe this is a legitimate company and they are dedicated to editing and making your requests until you are satisfied. If you have a simple order, I believe it could all be very straight forward and arrive as promised. Unfortunately with requests and edits amongst talking to many many people behind the screen there will be a lot of confusion,miscommunication and lack of...I believe as a company if they were to priorities completion on the backlog of orders instead of putting it aside and have a better system especially with communication then there would be no reason for a bad review. My conclusion and main tip would be to directly communicate via Facebook messenger instead of their email and if your not in a rush or able to wait even months..then you should be happy with the quality of product once received.

I disliked the pricing .I would have liked if they could of taken the pictures I sent in and made us look more closer together . I mean it was a nice picture but I just wish for the pricing it was done better over $300 I paid