Envelopes.comReviews of envelopes.com

Response from Envelopes.comAug 26, 2026

Hello Chris, Thank you for taking the time to provide your feedback. We’re very sorry to hear that you did not receive an invoice with your order. We completely understand wanting to have all of your order information available and easily accessible. I would personally be happy to review your order details with you, confirm exactly what was ordered and shipped, and provide any invoices or additional documentation you may be looking for. We truly appreciate you bringing this to our attention and would welcome the opportunity to assist and ensure all of your questions and concerns are addressed. I have also sent you an email to obtain some additional information and better understand how we can assist you. Please respond to my email at your earliest convenience, or feel free to reach me directly at [email protected]. Once we hear from you, I’ll be happy to review everything further and work with you to ensure you have all the information you need. Warm regards, Elizabeth Customer Service Manager

Response from Envelopes.comAug 13, 2026

Thank you so much for taking the time to leave us a review and for being a repeat customer! We’re so happy to hear that you’ve been pleased with the quality, quick delivery, and packaging of your orders. It’s also great to hear that our products hold up well with your calligraphy inks! We truly appreciate your continued support and look forward to serving you again! Kind regards, Elizabeth Customer Support Manager

Response from Envelopes.comAug 13, 2026

Hello Lola! Thank you for being a longtime Envelopes.com customer! We’re so happy to hear that you’ve consistently been satisfied with our selection, colors, and quality over the years. We also really appreciate your feedback regarding our quantity options and completely understand that bulk quantities may not always be ideal, especially for personal projects. If you’d like, please send your **order number or the item number to [[email protected](mailto:[email protected]), and we’d be happy to take a look to see if that particular item is available for purchase in smaller quantities. Thank you again for your continued support! Kind regards, Elizabeth Customer Support Manager

Response from Envelopes.comJul 30, 2026

Hello Nancy! Thank you so much for your kind review and for being a loyal customer for so many years! We're honored to have earned your trust over the decades. It's wonderful to hear that you find it easy to reorder your favorite products and that you've continued to enjoy our wide selection, quality, and value. Customers like you are the reason we strive to provide the best experience possible. We truly appreciate your continued support and look forward to serving you for many more years to come! Kind regards, Elizabeth, Customer Support Manager

Response from Envelopes.comJul 30, 2026

Thank you so much for your wonderful review! We're thrilled to hear that you found our service fast, our selection extensive, and our customization process easy. Providing a smooth shopping experience and high-quality products is always our goal, so it's great to know we delivered. We truly appreciate your support and look forward to serving you again! Best regards, Elizabeth, Customer Support Manager

Response from Envelopes.comJul 17, 2026

Hello Kelly! Thank you so much for taking the time to leave us a review! We're so glad to hear you received your order quickly and that everything arrived just as expected. We truly appreciate your support and are grateful you chose to shop with us. We look forward to serving you again in the future! Warm regards, Elizabeth Customer Support Manager

Response from Envelopes.comJul 17, 2026

Thank you so much for taking the time to leave us a review! We're thrilled to hear you had an excellent experience with us. Your kind words truly mean a lot to our team and motivate us to continue providing the best products and customer service possible. We sincerely appreciate your support and look forward to working with you again in the future! Warm regards, Elizabeth Customer Support Manager

Response from Envelopes.comJul 13, 2026

Hi Antonio, Thank you for taking the time to leave a review and share your experience. I sincerely apologize for the delays and understand how disappointing and frustrating it must have been to see your expected ship date continue to change. This is absolutely not the level of service we aim to provide our customers, and I'm truly sorry that we let you down in this instance. Your order has now shipped out today and is expected to arrive tomorrow. While I know that doesn't undo the inconvenience you've experienced, I hope it brings some peace of mind knowing your order is finally on its way. We truly appreciate your patience throughout this process. Since you have my direct email address, please don't hesitate to reach out anytime if you have any questions or concerns. I'll be more than happy to personally assist you however I can. Warm regards, Elizabeth Customer Support Manager