EntirelyPetsReviews of entirelypets.com

This place is ripping people off left and right and needs to be shut down! They take your money and never send product and are dishonest about giving you a refund.. Just go read all the reviews on this place.. Don't give them your business, you will be sorry you did!

My experience is almost exactly the same as the previous poster who ordered 3/25/2023. I ordered & created an account. My order kept saying pending. After 8 days of pending, my email address & password "didn't match their records" "Create an account" I created an account, again. My order was not there. Also, after reading these reviews, I notice many people saying they were told their items were on back order. I was told that when I called. It's odd that so many items would be back ordered. Sounds like a delay tactic to me. I do not trust this site. I will NOT use their meds on my pet, even if I ever receive them. I think this site is a scam. They got my money this time, but never again.

Entirely pets is a scam. I ordered twice and after 10 days my orders are still pending and now it will not allow me to sign into my account and when I go through a new password reset and get on my account my orders are not even there. Total fraud and entirely pets should be investigated for fraud

I have been trying to cancel an autoship of supplements I purchased for my dog that I set up late last year (2022), however every time I went to the website to cancel it, their was a note that their was a problem with their server and to call or message them. After getting another autoship in January and sent a message to cancel, no reply. Now on 3/20 I received an email that my next autoship will be ready to ship in about a week. I emailed, messaged through their website, called and left messages and absolutely no reply what so ever! Got an email today that my shipment is on it's way. Worst customer service ever! Do not buy from this company, they are scammers!! I will not have to go through the inconvenience of reporting them on my credit card and blocking this account now.

This is the worst experience I have ordering product from this company. The order was placed online on 1/31/23. Today is 2/22/23 and the ordered product was not delivered. Spoke with their manager a few times who promised to resent my order by the express delivery. Nothing was done. Avoid this fraud, stay away from this scam.

Ordered a calming product on December 5th. Till now has not arrived and in fact it has not even been shipped out yet. Wrote 3 mails and received automated replies that someone will reply as soon as possible 😡😡

I called to cancel order and they still sent order and withdrew money. We wanted refund but they refused unless we sent back product. This was there fault and this should have never occurred in the first place. Never dealing with this pharmacy again

horrible system horrible customer service. You placed your order and if that item is out of stock, they don't tell you no email notification or anything. So you have to waste your time reaching out. I just did online chat with them about my order, and they said it's out of stock and coming in next week so i told them I wanna keep my order. My order never came. This is 3rd time. They never ever send you any email of purchase or shipping or anything. Only reason they can survive because some of their meds prices are good. But if your item is back order... then be ready to waste y our time. You will never ever know if you item is still coming or not. I really hope this company go down. Plus everyone seemed having bad manner, rude and no idea what they are doing. If you can, just stay away. You will regret using this company.