EntirelyPetsReviews of entirelypets.com

My dog was running out of his joint supplement. I normally order it from my vet, but found it cheaper online from EntirelyPets. I ordered it and was told the order was being processed and would arrive between 4 and 8 days. On day 9 I called EntirelyPets and was told they no longer carry the supplement, but hadn't removed it from the order site. They didn't bother to let me know so I could search somewhere else. Not cool.

Placed an order, got confirmation, rx faxed to my vet, was going along smoothly. Next day, my entire profile was gone from website. And they placed a pending charge on my credit card. Placed several emails and phone calls but never received a response from a human. Disputed credit card charge and had to find another pharmacy.

Ordered a medication specifically for medium to large dogs and specifically looked at dosage label provided on their site. 30 pills = 30 days. They sent me medication for medium dog only meaning my dog needs 2 per day according to label directions, so a 15 day supply. Tried calling them-site states they close at 8pm. Called at 750 pm and already closed. Sending back will cost postage and 25% restocking fee. Stick with CHEWY!

Purchased a new large Seresto dog collar and we were sent a used collar! It had many visible puncture marks all over it, had clearly been cut to size, and the loop holes have been cut off! They even packaged it like it was new. We have also reported this company!

When I call I am told one item is shipped & one item I will get a refund. Never received either! Never will they get me again!

Unless you have several weeks to wait for your medication, I would not recommend calling them or ordering from them. They take their time and there’s always a problem between the vet approving and them sending out your medication. I’ve been waiting two weeks they notified me once; I called the vet to make sure they approve it and Entirely Pets had not called me again until I called them to get update. They stated that it was still not approved. My vet said it was approved. Do trust Entirely pets.

you sold me vaccines that weren't even in stock and then after over a month still have them available. This is unacceptable.I finally had to demand a refund.

Purchased antibiotics for a sick farm animal. Was notified days later via email that one of the ordered items was out of stock and would be filled within 1 to 2 weeks. After 1 week I contacted the company asking the status of my order and got no response. I attempted to contact the company several times with no response. My order finally arrived over a month later. Was delivered to the wrong wrong address and left in 100+° temps. When they shipped the item they charged $36.95 shipping which was supposed to be free because my order was over $75. I paid $75 for a $40 bottle of meds and lost an animal's life because of this company's willful neglect. Would not recommend this company.