Meagan M.
Ripped off
Ripped off! sold me a car i can't even get registered..stole 5 grand from my bank account fraudually and has been horrible experience. stuck with a van and payments that i can't even drive because i can't register it.
Enterprise Car Sales is listed under Cars & Trucks.
Enterprise Car Sales (enterprisecarsales.com) has 106 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Showing 58 reviews with 1 star · Clear filters
Meagan M.
Ripped off! sold me a car i can't even get registered..stole 5 grand from my bank account fraudually and has been horrible experience. stuck with a van and payments that i can't even drive because i can't register it.
Dwayne J.
Horrible do not trust this salesman he literally lied to me about helping me out with my credit enterprise is the worst place to buy a vehicle intrest rates are ridiculously high don’t be fooled or forced into believing that it’s going to help your credit I got ripped off! In (Warren mi) I-put down 10,000 cash which the sales man took as profit for himself and finance me. On a 2015 Buick Regal turbo in 2018 was given a 75.000 mile warranty soon as it expired. I needed shocks and struts and rotors, brakes,tires that wasn’t matching had to pay out of pocket for a fuel pump! Plus transmission work! Within the 1st year I purchased The vehicle. Financing was 11,000. Interest was almost 30% which is high. For 73 months heading closed to 80 months with Santander. Which is a financing High risk broker in Texas. They never seen the amount that was put down. On this vehicle So!!! Be careful beware and don’t let your emotions and excitement get the best of you…Remember you are the buyer get what your looking for don’t let yourself be pushed they are over charging you for these vehicles..Don’t put cash down!!! If you do don’t forget to get a Receipt Stating how much you put down or Give it to your finance company. And don’t take the extended warranty!!! Which makes your payments even longer they charge you for that as well. I’m just warning you b/c it happened to me. And my best friend…And they flagging the bad postings!!! Enterprize feed you a story about building your credit history you can do that by owning any type of credit.. Sales reps are trained to lock you in with higher interest rates. The amount being paid on this car I could have gotten a new one.Unless you have cash to give away with deep pockets. It’s sad that I’ll be stuck paying nearly 30.000 for a 17.000 base model which is ridiculous besides it’s other dealerships doing this never anticipated a rental car company would be doing the same.Just remember to do your homework! it’s very troubling I’felt that I could trust salesperson Joshua Barlow that took my cash down payment of 10.000 for profit and finance me the full amount including hidden fees…But that’s what they do gain your trust and take advantage it! Hopefully you know these are base model vehicles so you should be paying base model prices.Which supposed to be lower than average. Me and my best friend had learned the hard way thank god. It’s finally paid off! I’m done with enterprise.Hopefully you find this useful and helpful in making your decision.
Kaylee S.
Very misleading and I was lied to, in Greensboro NC. Was told my car payments would be a whole $100 cheaper ($250) then it was really $360 a month. And I asked about it before I left and was told to “not worry about it” the next day I read through my paper work and saw that the car I was getting for 19,000 was actually 27,000 because of all of these fees and things I wasn’t told. I returned the car the next day.
Ariel F.
If I could give it less than one star I would. Finally paid off my car and happy to share the news. Go somewhere else the salesmen are pushy and couldn’t even process paper correctly. Wish I went anywhere else but nope I made a mistake. Good luck but please for the love of god explore other options. But go if you want to feel like they’re giving you a crap car & hiding more technologically advanced vehicles for a better price somewhere else
Jay H.
MY NIGHTMARE EXPERIENCE!!! My father purchased a 2019 Jeep for my 16-year-old daughter. Within 3 months of the purchase, while my father and daughter were driving on the interstate, they noticed the vehicle was smoking so they immediately pulled over and had the vehicle towed. We later learned the smoke was caused from the power transfer unit overheating and catching fire. The fire was caused by Enterprise installing wrong-sized tires on the Jeep before selling it to my father. They directed us to contact the warranty company to have the jeep fixed. The repairs are estimated to cost over $12,000.00 in addition to almost $2,000.00 my father has already paid out-of-pocket for towing fees and tear-down expenses. When we submitted the claim under the service warranty we purchased from Enterprise, the company informed us that the warranty we purchased from Enterprise has an exclusion for damage caused by the installation of wrong-sized tires. We explained to them that the wrong-sized tires were installed by Enterprise before we purchased it. After the warranty company refused to pay for repairs, my father sent an e-mail to Enterprise informing them of our desperate situation, as my father is on a fixed income and continues to make payments on a car that has not been operable for over 6 months. He told them he had submitted the repairs under the warranty as they had instructed us to do but they are refusing to pay for the repairs because the damage was caused by the wrong-sized tires Enterprise had installed. He asked Enterprise to please help us get the Jeep repaired or to provide an operable vehicle. It has been almost 4 weeks since he sent the e-mail and we’ve heard nothing from Enterprise.
Barbara W.
What a rip off. They are charging me extra for a car I did not ask for. Called and thought this was taken care of. Everything was being being paid for through Insurance. What is the use calling and thinking you have everything taken care of and wasted my time calling. I made a complaint to my car insurance and the car insurance from the person hitting me. I
Patrice M.
All of those stereotypes of crooked used car salespeople came true! The car seems fine so far. This review is for the Lakewood, Washington dealership where I was misled and lied to repeatedly. I do believe the vehicles are generally well-maintained, but all but one of the several people I had contact with either misled me or outright lied. Of course I don’t know if this is corporate policy, but it’s such a big expense, and very traumatic to find out you were tricked.
Kim C.
2019 Nissan Rogue Sport. After renting this car for a month I purchased it. The sales division had her for a week removed a nice set of matching tires replaced them with 2 different sets which were very cheap. Now her tires are miss matched. With 2 cheap sets. Did not fix the ding in the windshield as was brought to their attention prior to going to sales. So I had to take a day off to get it replaced. Also the vehicle had 28,000 miles on it and has never had any of the filters changed. I would not recommend buying a car from Enterprise sales