Nancy
I was very impressed with the young…
I was very impressed with the young lady I worked with. She was very helpful. I'm 76 years old and 4'11" tall so when she asked me to read the lights on the panel I couldn't. She waited until I got help reading them and kept trying different things to get my solar working again. She worked all different tries and when she got it she was excited! I loved working with her. Her calm disposition made me feel relax while trying different things. Finally she said "we did it!" I said "no you did it". It has been working fine since she helped me. I'm not positive of the date this call happened, but it was mid june, I will give my best guess. Thank yoy!
Response from Enphase EnergyJul 17, 2026
Thank you for sharing such a heartfelt review. We're delighted to hear that our support representative was patient, calm, and dedicated in helping get your solar system working again. It's wonderful to know she made you feel comfortable throughout the troubleshooting process and celebrated the success with you. We'll be sure to share your kind words with our team. Thank you for choosing Enphase Energy, and we're so pleased to hear your system has been working well since!