Enphase EnergyReviews of enphase.com

Le système est verrouillé par enphase. En particulier il n'est pas possible d'accéder aux données (puissances produite par exemple) sans faire une demande de "token" au serveur enphase sur internet. Si le serveur enphase disparait ou si l'accès internet est en panne, vous n'avez plus accès a vos données/mesures. L'argument "c'est pour la sécurité" est faux. Il n'est pas nécessaire d'avoir un accès internet et un serveur externe pour la sécurité.

I have spent many thousands of dollars for my solar panel system. A few days ago our power went out. When it came back on, the enphase gateway was no Longer connected to our Wi-Fi. I tried and tried and tried to get it reconnected. I went so far as to change Internet companies. I now have brand new internet equipment… New high speed 5G gateway, router with Wi-Fi mesh device very close to the end phase equipment. And yet no matter what I try, I cannot connect my solar panel system to Wi-Fi. No power is being generated. Every day I’m losing money. I tried to call enphase support number. They will not allow me to talk to a human being. Without technical support, there’s no way my system will work. The installer of the system is of no use. And now apparently neither is enphase. thousands and thousands of dollars down the drain.

My $82,000.00 system was activated in 3/2022 and disconnected in 6/2025. disconnection permit still pending. Over the course of x3 plus years of activation and hundred if not thousands of hours of trouble shooting and site visits by multiple technicians. the enphase techs scratched there heads over the installation completed by Solarbear LLC. The installation to say the least, was never completed by a trained professional. Instead of stepping up and having some pride in there product and actually care about whom and how there product is installed. Enphase dragged out my miserable experience working around the improper install. i Believe as long as Solarbear kept selling there product who cares about quality, function or safety. Between the system CT sensors never properly installed in the correct location. All of the production readings being inaccurate which resulted in many phone calls Arguing with the power company about where is all the energy going and why is there a discrepancy. The system production readings are 60, 70, and 80 kwh per day. There were other issues with the wiring and connection of the system. The service disconnects were never wired correctly. we had to pull the meter to shut down the system to disconnect it. Currently my x4 IQ batteries have been disconnected over 90 days ago. Between the structural damage to my home from the install, the permitting process, as well as the Financial burden, inspection process, and the actual repair work, the batteries are now not warrantied and are now more or less garbage. i have spent a couple of days contacting recycling places and trash dumps as well as the EPA. No ones wants to take 375lbs of Lithium ion phosphate. I should not have to financially reward any of the techs for throwing out there garbage. This product is unsafe for the public and requires too many people to operate it. I don't advise anyone to attach this product to there home or any residential structure. IT IS NOT SAFE!!! Don't Be Stupid Like Me! It Is A very Hazardous and unsafe product! A Black Hole For Time and Money. I had my first good night sleep 6-21-2025. it cost me a couple thousand dollars, but it was worth it. Please feel free to verify Story. My ENPHASE SITE I.D.# 2638738. Currently the Solar Array is still on my roof. It will Be removed as soon as i close out the electrical solar disconnection permit. The solar array is not connected. My roof was C.C. 12-01-2021. All my trusses are visable and my roof looks like its very old. Hopefully i will have a new roof before Christmas. I will document the repair on my home. Ounce that is completed i am getting a lawyer and then i am going to invite everyone to the party. Solarbear llc. could have killed someone and Enphase did not care as long as Solarbear sells there Very Dangerous product. Enphase should not have aloud this to happen.

We are installers of solar PV systems and have used enphase on numerous occasions. We had to return to one of our installs after only around 8 months as part of the system had stopped producing, we spoke to the tech support and they advised that we needed to remove some of the micro inverters to look at wiring problems etc, we had scaffolding erected to gain access obviously, we returned to site and they said yes there are some faulty micro inverters and they would replace, once this was done I was then asked to return to site to recheck everything which we did and they said again yes they need replacing, they then asked us to return to site again which I refused, after a lot of chasing I finally received new micro inverters and returned to change them. Enphase have refused to pay me for any access equipment and the visits that THEY required me to do. This has left me heavily out of pocket. I have also had another system, not one of our installs, which has basically had the same problem and we have now been back to site at least 4 times, again they are refusing and visit reimbursement or scaffolding costs, this is now going to fall to the customer who bought this premium product with a 25 year warranty and has had to fork out a lot more money. Their after sales is truly awful and the warranty is not worth the paper is has been written on!!

Enphase started vendor lockin and disable offline access to the unit. Web / API access is no longer possible without a token. To aquire a token you will need to login to their servers. It will send your data to its servers and sell this to everyone who wants it. Maybe not a big deal when it is just production statistics but if you include the usage CT clams they will collect this as well. Just another evil company :( C'mon people lets punish companies like this by not buying their stuff again.

Spending over $32,000 on this system has been a nightmare. Getting help from customer service is nearly impossible, and even their online chat is useless. My solar panels have been out of service for more than four months, forcing me to pay extremely high energy bills. If I could do it all over again, I would never have purchased solar from this company—it’s been nothing but stress, wasted money, and constant frustration. To make matter worse, there is another $250 for technician to come out. Run!!!!!!!!!!!!

I bought a home that had a small enphase system installed. I wanted to install additional panels, decided it would be good to have all enphase. so got one of their installers to install 10 more panels. Then the issues start. The app doesn't recognise my installation. So months back and forth with installer and enphase still no solution. I call enphase and a lady says to send all details and she will get it sorted( great I think) . Several weeks later I call Enphase again and they now ask for money to do an ownership transfer before they will allow me to access my installation. The issue has been escalated, but so far my experience with this company is not good and leaving me wishing I bought solar edge. Update: yesterday I replied to the specific email as requested. Today 21/8/25 I received an email detailing how I must pay an extra 200 dollars to get the app working for my recently installed System. This was meant to be all setup by the installer and enphase. The installer installed my panels 4 months ago.

Nieuwe eigenaar. Als je verhuist word je pas echt afgezet. Enhpase durft 150 euro te vragen voor een simpele adreswijziging. Of niet eens een adres wijziging, maar alleen een nieuwe eigenaar. Ze hoeven niks aan te passen over de ligging oid. Heb nog nooit gehad dat een adreswijziging zo veel "administratie kosten" heeft.