Enhance.MDReviews of enhance.md

Response from Enhance.MDOct 4, 2025

Hi Dave, We’re very sorry for the experience you’ve had and truly understand how frustrating this must have been. After reviewing your case, we found that your subscription paused due to the required medical check-ins. To keep subscriptions active, we ask all patients to meet with one of our medical practitioners at least once every 90 days and to complete lab work every 6 months. We also recommend a follow-up visit after labs, even if your last appointment was within the 90-day window, to ensure treatment remains both safe and effective. We understand you were hoping for a higher dose; however, since you were off medication for almost three months, increasing your dosage right away wouldn’t be ideal and could lead to complications. Our priority is your safety and helping you restart your plan properly. A refund of $1,776 was already processed on September 30, and it should reflect in your account within 7–10 business days. We’re committed to improving our processes to prevent similar issues in the future. You should receive a refill every four weeks, but if you ever notice a delay or missed shipment, please don’t hesitate to reach out so we can take care of it right away. Thank you for your patience, and we truly appreciate the opportunity to make things right.

Response from Enhance.MDOct 4, 2025

Hey Richard, Thank you for the 5-star review! We’re thrilled to hear that our service-based approach, fast compounding and shipping, and dedicated team made a difference for you.! It means a lot that you value the care and efficiency we aim to provide every patient. We’ll keep working to deliver the same great experience each time you order.

Response from Enhance.MDSep 28, 2025

Hi Jennifer, Thank you for your kind words! We’re so glad to hear that you found our team friendly and responsive. Providing quick support and making our patients feel comfortable is always our priority. We truly appreciate your feedback and look forward to continuing to support you.

Response from Enhance.MDSep 28, 2025

Hi Debbie, Thanks so much for sharing your experience! We’re glad the process was smooth for you and that your first injection was easier than expected. We’re excited to keep supporting you on your journey.

Response from Enhance.MDSep 28, 2025

We’re truly sorry for the frustration you’ve experienced and thank you for sharing your concerns. To keep subscriptions active without interruption, two steps are required: a check-in with one of our medical practitioners at least every 90 days, and updated lab work every 6 months. After labs are completed, we also recommend a follow-up visit—even if your last appointment was within 90 days—so we can review results and keep your treatment both safe and effective. We understand how disruptive delays can feel, and we’re committed to making these requirements as seamless as possible moving forward.

Response from Enhance.MDSep 28, 2025

Hi Lauren, Thank you for the great feedback! We’re thrilled you had a smooth experience with our team. We appreciate your support and look forward to helping you again.

Response from Enhance.MDSep 28, 2025

Hi Henry, So glad to hear the service and medication are working well for you—thanks for the 5-star review! We truly appreciate your trust in us with your weight loss journey and will continue to provide you with excellent care and support.

Response from Enhance.MDSep 28, 2025

Hey Angela, That’s amazing—losing 15 pounds by your second month is such a great accomplishment! We can imagine how much better your energy and confidence must feel, and we’re thrilled to be part of that progress. Thank you for the 5-star review and for trusting us to support you on your weight loss journey—we’ll continue to be here every step of the way.