EngineworldReviews of engineworld.com

First of all the manager that I spoke to on many occasions was very rude and disrespectful. The issue with my purchase was the engine solenoid on the engine that I received was broken. Therefore I called engine world to see if they would replace the part. The first person I spoke to said that they would replace it and they did. When I received the solenoid it was the wrong solenoid. Therefore I asked to speak to the manager. The manager informed me that he would not replace the part and I need to purchase one. I continued to make calls to Engine World speaking to the same manager and other employees but he (the manager) refused to purchase the solenoid. Therefore I was forced to purchase a new solenoid (if I wanted my car to work) that cost me $300. I just paid $1500 + shipping for a used Honda engine, which means I shouldn't have to buy a solenoid for it. How is that right? I will say that the Engine worked great after putting the new solenoid on. Which is the only reason they got 2 starts.

Not good they said the engines come from japan it is a big lie

I bought a 3.0 liter V6 for my Toyota pick up. The buying went smoothly, the delivery and core return were easy. When we went to reassemble the accessories, we discovered the timing belt tensioner was a different set up on the new engine. We sent a number of pics of the problem to your tech support team and shop manager. Instead of sending the passenger side head ( where tensioner mounts ) we got a box 3 days later with a bunch of random pieces that looked like they had been pulled from multiple engines. No instructions,diagrams or advice—-just a box of parts. My mechanic made it all work, but only after tapping out a mounting bracket hole. Really disappointed in your follow up and tech support. I would not buy from you again. We’ see if this gets posted Ed H Henderson, NC

Super excellent👍👍👍👍👍👍

helpful, knowledgeable and excellent customer service and support. I call them everytime.

Absolutely horrible experience. I would never do business again with a internet company that doesn't take PayPal. If you chose to patronage these folks I eish you better luck than I. I received sludge up engine. When I asked for exchange was told: anything we send you will be that bad, they don't take care of their engines because they know they have to pull them a 50k. Send it back in original condition on the original palate and we might do something. Well the palate was long gone. The pan and valve cover were off and it was impossible to send back in original packaging and they knew it. They said to keep going with the install and if there was an issue they would honor the warrantee. Burned over 1guart per tank (250 miles) of gas. They refused to honor the warranty. Short and sad end to story it blew up in about 500 miles. My advise would be. Turn around dont walk away, but run fast as you can. But that's just my advice and experience. In sure they have some happy customers as well.

Service was good! Had my engine in stock and was delivered on time

The initial process of ordering, obtaining the new engine, and sending the old engine back was pretty easy. The problems started once the engine was installed. My mechanic tried starting and test driving my truck after installation and found it to have knocking noises coming from the engine. After several attempts at determining what exactly was the problem, my mechanic suggested returning the engine due to a bent rod. I started the process by calling customer service. At first they were very helpful and friendly and gave us more suggestions on how we could try to remedy the issue without returning the engine, which we tried. None of those worked, and I again to ask for a refund. At this point, the customer service rep that I was dealing with started to get very pushy and rude. He did not want to start the refund process. I had him speak with my mechanic, and even after doing that was still rude to me. It took several days and phone calls to get anyone to help me. I did finally get a refund, but I was out a few hundred dollars due to shipping. This was a big ordeal and I would not suggest buying from this company.