Melinda
Encore Resort...never look at another option!!!!!!
We came for Easter and usually we stay with Encore (at least 4 other times) but strayed this time and it was a horrible 1st night in the different resort. I called Encore the next morning and they were so helpful and got a house right away. They are always so willing to help. Upon check in we had been out and about and super tired, I admit I was short and just wanted the code to get into the house and get settled. They got the guide to call me with the code and had someone meet us there to make sure that we got in. The person that met us knew we had a long day and asked if we had any questions, we said no and she said 'have a great weekend'. It was perfect, they understood our day/body language and didn't have us go through the walk through. We will never stray again.
Response from Encore ResortMay 22, 2019
Hello Melinda, We are happy you found your perfect home at Encore! Thanks for sending this review and for the compliments to our staff. We were honored to have you here and look forward to your future stays!