Lynette
We stayed in July 2018-Lasso Dr
We stayed in July 2018. Great place to stay & love the atmosphere & water park onsite. We did have an issue with the house we were in & had to be moved to another one because of a toilet overflowing. The 2nd home didn't have the hot tub or some other features that we had in the 1st house. We also wanted some type of compensation for the inconvenience or reduction of our invoice & didn't get anything. I'm hoping the sales person that worked with me will eventually provide a lower rate when we may book again.
Response from Encore ResortMay 22, 2019
Hello Lynett, thanks for sending us your review. We certainly regret you had issues during your stay. We hope you give us another chance and stay with us again.


