Max EstradaReviews of enailcouture.com

I’ve been purchasing from Max for about 4 years. I placed a small order august 19th,2020 and it is now September 30,2020. I have never had this problem. My products have always been shipped out within a week or so. This has caused me to stop doing dip services at my salon... not that it was a huge cut in money making but it sucks now because the clients that loved it won’t be getting this service anymore as enailcouture seemed to be the best. I think “COVID” is just an excuse and he can be possibly getting his products from China and landing them as “USA”. Never purchasing again

0 star rating... His company has gone down hill in the last year. I’ve been using his products for at least 2 years. My most recent order was placed on August 1st. Still shows order status as “confirmed” Sent an email inquiring about my order status only to receive a generic email back stating that covid has made it difficult to keep up with orders. Yet he is releasing new products daily! Very frustrating and I will NEVER order from them again.

FYI if you’ve paid with sezzle you can get a refund just open a dispute. My order was placed on July 27, 2020 here we are and I still didn’t get my items. I sent an email got the email that everyone gets, I open my dispute on 9/18 and e nail has already canceled my order and sent the refund to sezzle. Good luck to anyone purchasing from them NEVER AGIN!

If I could rate -5 stars I would. July 21 was the order date. Finally had to cancel the order through the credit card co. Got the story that covid was the reason, I believe it in part, I believe he gets his supplies from China and brands them in the U.S. Sanctions placed on China is the only explanation for the sudden and massive delay in shipping.

WOW I'm beyond shocked and disappointed with this company. I was watching a very well known nail artist on you tube and she was using these products. So I decided to go the website and order. What a mistake that was. I order Aug 4 2020. It is Sept 16 2020 and still nothing.Sent several emails regarding my tracking info and same automated message each time. All i wanted to know was if they at least didnt forget about my order. They didn't even have the decency to do that I didn't mind waiting I really didn't. what they did was not right canceling my order :( complained to sezzle the payment plan I used for enail couture that I was not paying my last payment until I knew the status of my order. The very next day I received a message from enail couture that said they canceled my order I was PISSED. I FILED A dispute thinking sezzle would have them reach out to me and instead enail couture canceled my order. That was rude and unprofessional and I'm very disgusted. Now I will go back to Susie's YOU TUBE Chanel and let her know that she's is embarrassing her business by using his products and recommending ppl to buy them. NEVER AGAIN AND I'M SORRY IT HAD TO BE THIS WAY . I really like watching Susie's videos but she needs to know what an embarrassment she has made to herself by offering his products. I'm very upset I really wanted to try those products and I would not have mind waiting but the fact they don't send any messages to keep you UPDATED IS JUST very unprofessional in my book m I'm sorry

Never received my product. Disputed the charge through Paypal and basically got an instant decision and money was refunded. I guess Paypal knows about this company because I have disputed things through Paypal before and its has taken over a month to get my money back. I received the decision the next day and was refunded. If you buy anything from enailcouture, use Paypal and dont expect to get any of the products. Just my experience.

Same problem different day, ordered 7/9/20 Two items, $20 haven’t received it I have reached out they said it would be mailed haven’t seen a thing, the company is at a shame rn, been ordering for years, this is the worse, it’s all about the money he sells to unlicensed people not cool!! Covid is a poor excuse Considering I’ve ordered from other more reputable companies clear cross the states further than Arizona and I’ve gotten my supplies 20 times over, probably because the manufacturing companies are here in the US he knows Got damn well his products comes from Japan he’s a liar, It’s harder to get things through customs at the moment with Trump being in office! So yeah why doesn’t he put a hold on his business and not take peoples money? Don’t buy Enailcouture 😢

This company is a joke and Max is way over his head keeps adding stuff and can’t even ship orders in a timely manner always uses Covid as a excuse. Over 3 months and I can’t get a hold of anyone emails are just automated ones they deleted the phone number they had on Instagram so no way to contact them save ur money and buy else where