Empress MimiReviews of empressmimi.com

Wonderful brand and customer service!

Helpful customer service when I made a mistake on my order!

Amazing Customer Service. Quick and helpful responses to any question and concerns about sizes, materials, etc

Jezza was a huge help with my issue. She answered all my questions and quickly resolved the problem. Thank you, as always with Empress Mimi, my requests were handled with kindness !

The attention to detail in their pieces is incredible. Any time I reached out to customer service they have gone above and beyond. Highly recommend.

Very happy. Plus amazing customer service.

The customer service team was phenomenal in helping me resolve an issue with a package that was lost in transit. They were kind, responsive, and arranged a full replacement at no additional cost. I’m crossing my fingers that it arrives before my upcoming trip, but regardless, I truly appreciate how thoughtfully and professionally they handled everything. Thank you!

I love Empress Mimi! Not only their unique designs but also their team. Ever since I found them I signed up for the monthly subscription. It is a lovely surprise to see each month what I am getting. The sets are so detailed, beautiful quality and many fun accessories like gloves and chokers. Whenever I had an issue with shipping or a question their team responds right away and tries to find the best possible solution. 10/10 recommend!