EmpireCoversReviews of empirecovers.com

I've bought multiple basic covers for cars, motorcycles, and ATVS from EmpireCovers. Note that most of the reviews on their web site are fake as you can't add your own review and they are all 4 or 5 star. The covers are not too expensive and work OK. They blow off the cars easily. They are not super durable. My biggest complaint is that they leave this weird white powder behind on the cars. So I have a freshly washed and waxed car under the cover for a few weeks and then have to clean it again when taking it out for use. I would definitely look around for alternatives before buying from them again.

No instructions included with the car cover. There was a piece of paper with a QR code linking to instructional videos. If they can include paper with a QR code, they can include paper with instructions. Video instructions were wrong. Online instruction video said to find label indicating front. No such label. Said to locate attached straps/buckles. None on cover. Have to install buckles yourself. But no instructions! There’s video on installing buckles but no closeup so you can’t see how it’s done. Even after figuring it out for myself, the cover is loosely fitting. I won’t be a returning customer.

I have 4 motorcycles and 4 cars. I use covers a lot for all my vehicles. Recently one of my motorcycles needed a new cover. I looked at all the offerings. Empire was what I chose. When it arrived, I was disappointed in the quality. I paid much more for this inferior cover than any of the other covers I have, and it is not as good quality as most of my others. If it was half the price, I would not be unhappy. I feel that I was charged for a premium cover and received a cheap piece of junk. I will not be purchasing any other of their products for my vehicles. When I inquired about sending it back for a refund, they told me to destroy it and send them a picture and they would give me a refund after they received the picture. Really! This is such junk that they do not even want it back. If you are looking for a cover for your motorcycles or cars I would suggest that you LOOK ELSEWERE. You can do better!

Very little instructions. The instructions included with the cover had no dimensions or measurements for installation. When we called for support, the person could not give us information either. Basically had to take a chance and drill holes in the boat where we thought they should be. Luckily, we were correct.

I received my order in timely fashion however, I requested a return authorization for the bag I ordered. I didnt realize a bag is included with the cover and there was no need to order an additional one. I have not received the RMA or authorization for the return as yet.