Dean Y.
This company overships the medication
This company overships the medication. I used them for 9 months and had to suspend my account because they had shipped 4 extra months of medication. Once I caught up, I reinstated my account, and they shipped 3 times for 3 months' worth of medication in 35 days. They said that their systems can't control orders and shipments on a 28-day schedule. They really do it because it guarantees them revenue. Once shipped, you have to pay for the medication. When I raised this practice to the top of the organization and asked them to ship on a 28-day schedule or let me reorder monthly, they just canceled my subscription.
Response from EmergeweightOct 10, 2025
Thank you for the feedback. We can't discuss an individual account here, but refill timing and billing cycles are something we want to get right. Please email [email protected] so our team can look into it with you directly.




