Emerald Integrations specializes in premium vehicle integration systems, including flush-mount backup cameras, Apple CarPlay/Android Auto retrofits, and OEM-style solutions for modernizing factory infotainment setups. We provide plug-and-play kits, clear installation support, and tailored solutions for drivers who want cutting-edge tech without sacrificing their vehicle’s factory look and feel.
Emerald Integrations (emeraldintegrations.com) has 25 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Auto Parts & Wheels · Concord, California
Excellent
Auto Parts & Wheels · Petaluma, California
Excellent
Auto Parts & Wheels · Redondo Beach, California
Excellent
Auto Parts & Wheels · ELK GROVE, California
Excellent
25 approved reviews, newest moderated first
Chris
Ordered a kit for a customers BMW, received the incorrect kit. Emailed, called no response. I was lucky enough one time to see that someone was available via chat, they agreed that the part was incorrect and sent me a return label. The product was delivered back to them over a month ago and I have not received any refund and they once again won't respond to multiple emails and calls. Disputing the charge with the CC company.
Britt B.
I ordered a backup camera system with Apple CarPlay and android auto upgrade for my Cadillac CTS. It was worth the investment. I liked it so much that I ordered a front camera to be installed on my wife’s vehicle. Everything looks OEM from the factory also I didn’t have to get the CPU flashed for the backup camera to work.
Scot
Ordered a system to use the BMW LCD screen to view the image from a rear view camera. The system was not plug and play as described. I did not even try to install with less than complete directions. Returned next day in same box, etc. with their Return Request Form. 8 weeks later no refund and they have refused to reply to any email. 1/6/2026 - I just received my refund. Moved to 3 stars. Still wish the product would have worked (or installed) as advertised, I was excited about the options.
Eric G.
They sent the product without installation instructions and when you call, email, or chat it is all virtual and tells you you will get a return call or email addressing your problem. You will not. I tried for 5 days. I put in 6 tickets for support with no reply. They handle all calls via AI virtual assistant.
Leonard N.
I ordered a system for my 2013 Dodge Challenger so that I could have a backup camera. I had it professionally installed as at 72, I wasn’t physically feasible. I decided against using the upgraded camera from their system as I was looking for a license plate frame installation. It is absolutely a life saver backing into parking spaces and into my garage. It looks oem on my navigation screen when I put the car in reverse. Excellent product and I highly recommend this.
Response from Emerald IntegrationsAug 12, 2025
Thank you for your kind words! We’re so glad the DODGE CHALLENGER OEM Integrated Backup Camera System has been a lifesaver and blends seamlessly with your factory screen. We appreciate your recommendation! Customer Service Manager Emerald Integrations
Leo S.
Product worked as described. Very happy with it and would recommend!
Response from Emerald IntegrationsAug 12, 2025
We’re happy to hear the MERCEDES-BENZ SLK OEM Integrated Wireless Apple CarPlay / Android Auto + Backup Camera System worked exactly as described. Thanks for your recommendation! Customer Service Manager Emerald Integrations
Kerry C.
Product works as advertised. We are very pleased with the way it works.
Response from Emerald IntegrationsAug 12, 2025
Thank you for your feedback! We’re glad the MERCEDES-BENZ SLK OEM Integrated Wireless Apple CarPlay / Android Auto + Backup Camera + Front Camera System is working just as expected. Customer Service Manager Emerald Integrations
Joey F.
I placed an order (Order #10000**** - redacted for privacy purposes) that was supposed to ship out over a week ago, and I’ve still received no update, no tracking number, and no response. I’ve called multiple times a day for several days—no one answers and no one calls back. I’ve emailed twice now with no reply either. At this point, I have no idea where my order is, whether it has even shipped, or if it ever will. I paid in full and expected at least basic communication. If you value reliability, responsiveness, or simply receiving the product you paid for, I strongly recommend looking elsewhere. – Joey F