Emenac Packaging USAReviews of emenacpackaging.com

Friendly and responsive company. They worked with us on an aggressive timeline and helped with expedited shipping. However, be aware this is an outsourced producer in Pakistan. Our die line was modified in pre-flight which resulted in incorrect final dimensions and box material wasn't what we requested. It felt rubbery. If you know exactly the box specifications you require you may get what you want for the reduced pricing, but we were not pleased with the end result of our order.

Do not work with this company. First of all, I have been working with Nathan. Of course, he calls me multiple times a week to close a deal with him. We then receive our samples, which are sourced from Pakistan (not the United States), and incorrect. Incorrect print, and incorrect material. Of course, he takes his time, not fixing this solution, and as a business this is frustrating. Instead of offering a solution, and fixing his mistakes with our order. We had to dispute our charge, as we did not want to proceed working with them further for this order. We were promised a refund with written consent from Emenac Packaging, and they have completely ignored us via email. Over $2,000, we have no product, and no refund returned to us.

It took 34 days by the time we placed our order to the time it was delivered. The invoice says it will take 7-9 business days. We received no receipt of payment and therefore no tracking number either. Once it got to 21 days of still waiting, Roy who took my order originally failed twice to respond to my emails about the boxes where abouts. For the lack of customer service, I will never deal with this business again.