Emblem Athletic Reviews | Read Customer Reviews of emblemathletic.com

Emblem AthleticReviews of emblemathletic.com

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Emblem Athletic

About Emblem Athletic

Emblem Athletic creates extraordinary custom performance and lifestyle apparel built specifically for Americans who serve. We work with military units, police and fire departments, first responders, and those who put their communities before themselves. With free design and quality American manufacturing, we help our customers share their unit pride, look great, and perform better. Emblem provides units with unique e-commerce storefronts where members can order their gear individually at any time with no MOQ, no rosters to manage, no money for unit leaders to collect, and no gear handout hassle. Unit members can arrive and place their own order (or order in bulk with automatic discounts) and our unit stores are open 24/7/365. All items are made or decorated by hand in our US factory, where we fulfill individual orders direct to unit members' homes. At Emblem Athletic, we're committed to service and performance, both in the customers we seek and in the way we work for them. We hope your unit will join our ranks today.

Emblem Athletic (emblemathletic.com) has 304 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.

Also known as: emblemathletic.com
Website: emblemathletic.com
Category: Clothing & Underwear
Location: Portland, Oregon
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 67% of reviews.
Latest: Most recent review: June 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Emblem Athletic reviews

304 approved reviews, newest moderated first

Mark R.
May 23, 2023
New Management GOAT
New Management GOAT Although due to previous management failing to fulfill orders. The new management went out of their way to fulfill my order even after it was about 3 years old along with a phone call which was a very generous customer service experience. Customer service 11 out of 10. Sad to say after I finally got my order one of the prints on a shirt was messed up a bit but after this long a wait I’d rather not even bother trying to get it fixed. But given the experience with this new management I would still order from them again and recommend it to others. Overall 9.9 out of 10. Keep up the great work!
Response from Emblem AthleticMay 23, 2023
Mark - really grateful for the review but really disappointed to hear we shipped a substandard item. I know it's been a long wait, but we'd prefer to continue producing and shipping until you're satisfied with the finished item. I'll have our team remake the order immediately, no action required on your part. Thanks so much for taking time out of your day to share your experience!
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Gavin B.
May 23, 2023
New owners went above and beyond
I had originally placed my order with the company about 2 years ago but the companies previous owners had dropped the ball so to speak. The new current owners owner reached out to me, asked if i still wanted my order and got it to me within a month. Very impressed!!
Response from Emblem AthleticMay 23, 2023
Really grateful you shared this Gavin - glad we were able to finally close the loop on your old order. Hoping we'll have a chance to work with you again in the future!
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Steven J.
May 23, 2023
New Ownership of Emblem is doing it right!
The new ownerhsip of Emblem Athletic recently shipped an order that I placed in September of 2021. Mike and the new team did not have to do this at all, but they did anyway, and I can't thank them enough. Initially when I received a call from Mike Gnoffo I though it would be the same song and dance I had been through for the last year and a half. It was not at all. The order was sent as discussed on the phone and even better, the items were of high quality! I definitely feel they deserve a second chance and have already discussed using them again with my coworkers.
Response from Emblem AthleticMay 23, 2023
Steven - much appreciated! I'm glad we connected, found your old order, and got it done. It's the least we could do. Very happy to hear about your opinion of the product as well, our team at the Irvine factory works hard to deliver that kind of quality. Come back to us again soon!
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Jeffrey J.
May 23, 2023
Thanks Mike
Thanks Mike! Once Mike took over he has 100% made things right with everyone that placed an order. Was able to take my final ACFT in battalion command with our new unit PT shirt. Thanks again, and I look forward to supporting your team again! Jeff
Response from Emblem AthleticMay 23, 2023
Jeff, pumped to hear we were able to get these to you in time for the BN ACFT. Hoping the products were as good as your score. Let's work together again soon!
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Carly A.
May 23, 2023
Wow to new owners
I had been waiting over a year for my shirts but new ownership took over and the owner called me personally to tell me he is making it right! So much respect for him and his new ownership of the company. The shirts are phenomenal and I have already spread the word.
Response from Emblem AthleticMay 23, 2023
Carly, our team is so appreciative of the time you took to share this, and even happier to hear you were just as happy with the shirts as you were with the service. Thanks for letting your community know about us!
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Jason
May 23, 2023
New ownership is Solid
The new owner Mike is on point and seems to be turning the company around. He got a hold of my year old order and had it shipped in a few weeks. I truly wish him and his team the best of luck and will order from them again.
Response from Emblem AthleticMay 23, 2023
Thanks for taking the time to write this Jason - we look forward to the chance to build more custom gear for you...next time, we'll actually be the ones to take your order from start to finish!
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David G.
May 23, 2023
Awful
Awful, it took almost 2 years and a dozen emails to receive a $60 sweatshirt. While I understand the issues are with the last owners it still is a reflection on the name and I don't see how I can faithfully give our store to my troops.
Response from Emblem AthleticMay 23, 2023
Hi David, thanks for taking the time to share your experience, even though it was an awful one. I can understand the frustration you must have experienced trying to get a simple product delivered. For what it's worth, you've actually interacted with two separate companies - First with Emblem Athletic LLC, the company that previously owned the Emblem brand name and which took your original order (and money). Then with Merchadise Inc, which now owns the Emblem Athletic brand name, and which ultimately delivered the order. Trustpilot and over review platforms don't make it easy to differentiate the two and that's fair - the brand name is ours now, bumps and bruises (or open wounds) included. The reason we were able to fulfill the order comes down to production control and experience. The company now doing business as Emblem Athletic produces all items at our factory here in the United States and has more than a decade in consecutive production operations. I'm glad we were able to deliver your order, even if it doesn't result in a continuing relationship with you or your unit (as much as we'd love that). If it's of any value, I'll provide my personal contact info to help restore the lost faith. I hope we'll have a chance to work together in the future.
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Jennings B.
May 18, 2023
The new ownership is amazing
The new ownership is amazing. Mike called me on a Sunday morning to explain his situation and the new direction of the company. He also assured me that my 2 year old order would be honored. Less than 3 months later I had the shirts I ordered for deployment. The quality of these bad boys was above and beyond my expectations. The fabric is top notch and the decals are printed into the shirt, not just a pressed sticker. Thank you, Mike and team, keep grinding!
Response from Emblem AthleticMay 23, 2023
Man, really appreciate this Jennings! We've got a lot of work to do still, but replies like this mean a lot to us. Hope we'll have a chance to work together again before too long.
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