Ember & Kate is listed under Clothing & Underwear in Sheridan, Wyoming.
Ember & Kate (emberkate.com) has 74 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Kiki H.
This is the worst company I have ever dealt with. DO NOT BUY FROM THIS COMPANY! The quality of the material is terrible and the REFUND POLICY - YOU have to send it back to China and pay the costs.They take NO responsibility. I regret that I did not check this out before I ordered! NOTE - RETURNS ARE AT YOUR OWN RISK!
Pam C.
If I could give Ember & Kate NO stars I would. First of all the dress that I ordered is so cheap looking. The stitching is horrendous. I sent a picture to Ember & Kate asking to return the dress for a full refund. They refused and offered a small percentage of what I paid for the dress. Also, they wanted me to return it to the address on the label which I believe was to China!! I will never purchase another thing from Ember & Kate and I encourage you to read any and all reviews before making the mistake I made. An interesting side note: you can’t write a review on their website…hummm…wonder why!!!
Elaine B.
Beware! I was fully aware that I would have to pay shipping on a return, but Ember & Kate requires that you ship it to China in order to get a refund. The cost was going to be about $70 for shipping to China. Thank goodness my credit card refunded me my entire purchase. I will never ever purchase anything from them again. The quality of the items was very poor also.
K L.
No shipping information. Tracking was never updated. Saiid it shipped next day which was not truthful. Customer service which was only an info email address and no phone contact, took 2-3 days after they said they would respond within one day. I may never receive the package. Very disappointed.
Jesse S.
DO NOT BUY FROM HERE. It's a scam. I should have done due diligence on this entity before ordering but the images got me. The items are not like the pictures whatsoever and the refund/return policy is for the company to walk away with your funds. The return shipping is set for a warehouse in China, so it will not be cheap. They have minimal internet footprint, so please do your due diligence before ordering (wish I had).
C.J. P.
The listing says “one plastic bottle” because everything is 100% polyester. The toos listed as cotton & linen- NOPE! They are 100% polyester! Misrepresented intentionally. The items you will receive are nothing like the product pictured. This was an expensive lesson about online boutique shopping.
Terese
I ordered the Rainbow sweatshirt and the shipping took forever. When it finally arrived it looked nothing like the picture! It was a $5 tshirt at best with crappy graphics. It is $20 to return, I paid $56 and I would need to fill out a customs form! I wish I would have checked reviews. Of course they don’t all own any reviews on their website. What a waste of money and time. I would NEVER order from them again.
Robbin J.
I ordered two women’s tops. It took 18 days for them to be delivered. They are nothing like the pictures. It is exactly what you would expect to get from Temu. I thought I did my research on this company, but I obviously missed some things warning you’re taking your chances earning from them each top I ordered was $44 and they are junk.
