Hilton Hotels & ResortsReviews of embassysuiteshotel.com

Great service as always

Embassy Suites by Hilton Dulles Airport The four of us had a 6:30 a.m. departure from IAD and would be returning close to midnight five days later following a vacation in Costa Rica. I’ve been a long-time Honors member and was able to use points and cash for both refundable one-night reservations. We also decided to leave my son’s vehicle at the hotel rather than navigate the car park at the airport. Payment for leaving the car in the lot was through a QR code, so there’s that to consider. Because I was arriving on WMATA’s Silver Metro Line, I was able to use the free shuttle, which picks up at the far end of the hotel loading zone, and which arrived about 10 minutes after I called for that service. The hotel was perfectly situated for this trip. While we were departing too early from the hotel to benefit from its complimentary breakfast and arrived too late to get our two free drink tickets, our rooms were in great condition. The pool looked inviting, the common areas were clean, and the front desk staff members were uniformly polite and helpful. The hotel has evolved away from the use of single-use plastics, and they offered free bags of ice at the convenience shop – which offered snacks, beer and wine (there were no ice machines in the hotel). I could reach the shower controls without getting wet; there were hand washcloths (a vanishing feature, unfortunately), there was a night light in the bathroom (an evolving feature I really appreciate), and there was a well-placed grab bar in the shower stall. All things considered, a good choice for our purposes, at a reasonable price.

This hotel is highly recommend the breakfast is superb, the restaurant is amazing as well as all the staff. Petrou the executive chef stands out. He goes above and beyond to help and is very polite and friendly always smiling and even demonstrating tact and diplomacy in making the guest comfortable.

I absolutely love Embassy hotels. Great option for ANY kind of trip. Evening reception with free drinks and HOT to order breakfast.