Hilton Hotels & ResortsReviews of embassysuiteshotel.com

Payed fop dollar for rooms at Embass Suites Deerfield Beach and very disappointed in condition of the hotel. First for the positive parts of review, brach across the street was well maintained. Renting chairs were an added expense but expected. The hotel was walking distance to Deerfield Beach and reatauransts. For the most part, staff was friendly and accommodating. The linens and towels were of nice quality. For the downside, the pool and pool area was way too small for the suze of the hotel. The first few days , it was difficult to find lounge chairs around the pool. The pool was so crowded and kids were playing football, we avoided enjoying the pool. The hot tub was a joke Three people could comfortably? fit…our hot tub at the health club is larger….the crowds died down after a few days. The lobby was spacious and very welcoming. The rooms were a 3 star at meat. The iutdated aifa sagged and the carpet was well worn and outdated. Some minor changes were made in bathrooms, new counter top. tile on floor but onvious not a vomplete renovation . The drapes and paint were in definite need of help. The hospitality hour included frozen carrots and celery and some thick salsa every day..though drinks were food and strong.

We were walking the boardwalk after dinner and thought of stopping into the embassy suites for dessert and drinks. Anticipating there would be a pleasant outdoor seating area overlooking the ocean, we were quite disappointed when we arrived to the restaurant patio. The only outdoor seating area was a small dirty table outside the entrance off of the boardwalk lined, with bar stools facing the beach. We decided we would sit outside at the makeshift outdoor patio they had in place and went inside to order drinks and look at the dessert menu. The bar staff provided a dessert menu but also informed us that there were only a few options for dessert which I was not able to locate on the menu provided, so I was confused as to what I was given a menu in the first place. We placed our order, the drinks were ready immediately but the dessert would apparently require additional time and since they did not provide service on this makeshift patio we were told to check back in. We went outside to sit and relax to the sound of the beach after about 15 minutes I had my dessert, it was very good but definitely not worth the amount they charged for it. I was immediately disappointed in the overall appearance and experience with this Embassy Suites. I remember a time when Embassy Suites was a name you could rely on, this hotel felt more like a motel. The exterior of the hotel I observed could use a good pressure washing and attention to what tables they had placed out there to ensure they were actually clean. The price point is typically going to be high with a resort area like this but the cost of two drinks and a dessert was ridiculous! Cheers!