EmassagechairReviews of emassagechair.com

Place a order online felt uncomfortable chat on line with Matt got a better massage chair with more features did not have to pay any additonal

I spent days on the internet and youtube researching chairs. After I narrowed my choices down to 5, I called eMassage.com. I actually planned to use them to gain more information on my choices. Matt was very pleasant and answered all of my questions. He did not apply the usual sales pressure I have become accustomed to. The last question I had pertained to price matching. I had already read the site's disclaimer on price matching and I braced myself for his response. Matt went to the website of the other company and almost without flinching he said, "Oh yeah, we can match that!" I was so taken aback I lost my cool and said, "What?!" Since it was such a large purchase, I asked Matt if he could direct me to a store where I could try the chair before I bought it? Without hesitation, he found a dealer. I was so impressed with the outcome of the call, I called Matt back about 45 minutes later and purchased the chair. I like that "old skool" (school) customer service.

Matt in customer service was great! very helpful!

I spent several days researching massage chairs, I unfortunately do not live in an area that has a store/showroom, and purchasing something I could not physically try was daunting, however after chatting with Matt via online, then personally over the phone, I felt 100% confident ordering. Matt was extremely helpful in narrowing down what chair would fit my needs and concerns best. I highly recommend eMassageChair and give them a 5 star rating. Elaine G

Excellent price and good sales support. Very happy shopping at Emassage chair store.

Hi Matt, Thank you so much for answered all the questions I had in detail before I placed an order for an Ogawa Refresh. Thanks again for your great support. Frankie

Matt was great! Chatted with him and he was able to price match a competitors labor day sale. Thanks again

Matt was Awesome and I felt like he was very honest and helpful. I spent more money than I ever thought I would on a massage chair but he had nothing to do with that part....that was all me! Thanks again Matt for all the helpful advice!