ElyxrReviews of elyxr.com

Me and my gf made a purchase on 12/29/25. We spent over one hundred dollars on thca flower. We have tried many times to get some sort of confirmation on our order but keep getting ignored. Not even a f-you, we got your money email back. I DO NOT RECOMMEND ELYXR! THEY TAKE YOU'RE $$ AND SEND NO PRODUCT. FAKE COMPANY. SCAM!

Absolute bullshit! Now first I have ordered from Elyxr in the past with no problems. I don’t know what is going on recently but this is now my second order I’m having an issue with. I paid for PRIORITY shipping 5 days ago and my items still haven’t been shipped! Can’t get ANY response from anyone via email.. “text message”.. live chat… NOTHING!! Worst customer service EVER!! I can’t believe these people! Whatever they’re up to isn’t good.. keep your money

Shipping is terrible. This last order is my final straw. I've opened a chat help 3xs with no response and sent 3 emails all have gone unanswered. I ordered 12/30 and it's 1/7 with no shipping yet or tracking. I've opened a dispute to try and get my money back. There shipping is always 7-10 days when they actually give you a tracking number.

I wouldn’t even give them 1 star. My husband and I placed 2 orders and canceled one. They ended up sending us the order that we cancelled instead of the one we kept. We placed another order while still dealing with the fact we got the wrong order. They were so nice and decided to credit us $75 on our new order. Then all of the sudden tried to say they never received payment for the last order we placed and either wanted the $75 back or the rest of the amount on the order paid when we had clearly already paid full price and then got the credit. Should have been no problem since we already paid but we had to argue with customer service for 3 days before they finally sent the order out. We pay extra for faster shipping every time and it’s already past the date we should have gotten it and they just sent it out. It’s just problem after problem with them so we will no longer be using them. Hope no one else has this problem because it’s very frustrating and time consuming.

Yes the product is great but it’s been 14 days I still don’t have my product or even a shipping number! I’m afraid to email them because they will ban me like they did to other people so don’t ask questions or email them they will probably ban you and don’t use any important CC’s

It takes them more than a week to ship and there’s no way to contact them

I placed my first order with this company. $191.00. A sizeable order. Especially for my first time. While in the process, the age verification asked for a copy of my DL. No problem. I have it saved in my phone. The age verification brought up the camera to take a pic. Like I said, I already have it saved. I attempted to find out of there was an option to upload. While doing this I exited out of age verification. Apparently there no way back. I completed my order and immediately sent an email. " I exited without pic of ID. HHow do I get back there?" Verbatim. The response I got was an automated one. "we're sorry your order was denied by age checker. We'll issue a refund or store credit." Didn't I just ask how to go back and verify? For the next hour I sent them, copy of DL and copy of order. They responded they have no order with my name or email. THEY HAVE THE ORDER IN FRONT OF THEM!! There's an order number. I get another automated message that age checker denied my order. I finally had to ask them to stop sending me automated messages and respond to me like I'm a human being. Which they finally did. She asked if I had another name or email She may be able to locate another order where age checker verified. Like i said. This is my first order. And, the order is in front of them. There's an order number on it. She followed with, as it stands this order has been denied. At this point I lost my patience and told them exactly what I thought of them. They responded with, I'm sorry you had a less than great experience. I laughed. I finished with. No. Not less than great. A complete failure of your company. I have all the emails to verify every word of this.

Don’t not I repeat DO NOT ORDER from these shady people I ordered something from them October 15 and it’s still saying shipping label created tried to contact these shady people and I get someone saying they sick I asked well can I get a refund no response I’m calling my bank I feel fraud with this company and I will contact law enforcement also