El Pollo LocoReviews of elpolloloco.com

Todo muy rico,personal amable y siempre con una sonrisa

The chicken was some of the best chicken I ever had we need one in Cincinnati, OH bad please put one of your chain in Cincinnati oh

I have been a customer of Pollo Loco for some time now. They are always friendly and polite to me. Talking about the Mira Mesa site (especially John and Dayla) where I eat lunch. They go the extra mile, sometimes I even get an extra piece, ... however smile is always there.

The service and the food, menu and flavor, are great. One of the employees at the Menifee restaurant did and amazing job in helping me. Her name is Olga Gonzalez, she went the extra mile in helping me with the menu and other questions that I had. She was very exceptional. Congratulation Pollo Loco for having employees like Olga.

I placed a large order for a friend's birthday and her clinic mates through the Uber app. I needed to add additional food and was unable through the app. I called the El Pollo, located at Hwy 111 and Dunton Way Store 67740 Cathedral City, and spoke with Clint. What a professional person and so very helpful. I was able to add the additional item through his generosity and the utensils that I had forgotten to order. Kindness,professionalism and basic generosity is appreciated. Great store! The company should be proud of such repesentation. Thanks for making my friend's bday lunch a success.

Consistently good tasting food with great service with a smile.

El Pollo loco has made a couple of changes to their menu. The one pet peeve I had with El Pollo loco was, there was no way to order extra dressing for my tostada salad. On the El Pollo loco app they have now added the ability to order extra dressing. Recently they have also come out with a limited time offer, offering a stuffed quesadilla featuring poblano peppers, which is the poblano chicken stuffed quesadilla. It has become my favorite thing to order from El Pollo loco. I know this sounds like an ad from somebody being paid by El Pollo loco, that is not the case, I'm a customer that for a while would not order from this restaurant because I couldn't get extra dressing for my tostada salad. If you've tried them in the past, try them again I think you will be pleasantly surprised. Thanks El Pollo loco for listening to your customers and fixing your issues.

This review is for El pollo loco store no # 3849 , 6121 Mission Gorge, San Diego , CA 92120 . Great service , Great People and Wonderful food . Thank You El Pollo Loco !! Appreciate taking care of us.