Ella ola had an amazing fast responding and very helpful customer support. They helped me in moments I needed and also I highly recommend their products for the kiddos who have a hard time eating what they need for nutrients!
Thank you so much for the help from customer support and also for a great product for our children
Response from ellaola.comAug 25, 2026
Thank you so much for your kind words! We're thrilled to hear our Customer Support team was able to help when you needed it most. Knowing you've had a great experience with both our team and our products means so much to us. We truly appreciate your recommendation and your support!
CT
Courtney T.
Absolutely worth it!
Our son is level 2 autistic and nonverbal, and he is an extremely picky eater, so getting vitamins into him can be a challenge. These have been such a game changer for us because they’re so easy to add to something he already enjoys. Right now, we mix them into his morning milk and he doesn’t think twice about it! It gives us peace of mind knowing he’s getting the extra nutrients he needs without having to fight him on it every day. Such a convenient option for our family! ❤️
Response from ellaola.comAug 25, 2026
Thank you so much for sharing your family's experience. We're so glad our unflavored multivitamin has made getting daily nutrients into your little one a little easier. Hearing that it's brought more peace of mind to your routine means so much to us. We truly appreciate you taking the time to share your story!
LA
Laci
Toddler win!
My toddler is super picky. We’re on our second month of Ella Ola and it’s been life changing for the fact that I can put it in about 2 oz of milk (so I know she takes it all) & she has zero idea it’s in there. We’ve tried gummies. We’ve tried liquid. She refused them all-til this one.
Response from ellaola.comAug 25, 2026
This is exactly why we created our unflavored formula! We're so happy to hear your little one is finally getting their daily vitamins without the struggle. Thank you for sharing your experience, and here's to many more stress-free mornings!
AB
Amanda B.
I absolutely purchase and recommend…
I absolutely purchase and recommend these vitamins. I have spent hundreds of dollars on vitamins before finding Ellaola online. Truthfully, I bought the “Teens” vitamin and my son kept forgetting to take them. I started taking them randomly and within 4-6 weeks I started noticing I felt better. I mentioned to my husband, he apparently was also taking them in his coffee. He said he also felt better, so I kept ordering more. Now we get the Teen Vitamin with Iron Supplement, Women’s, and Men’s! Is it worth the money, absolutely!
Response from ellaola.comAug 24, 2026
Thank you so much for sharing your experience! We love hearing how EllaOla has become a staple in your family's routine. It means a lot that after trying so many different vitamins, you found one that works for your family. We truly appreciate you taking the time to leave such a thoughtful review!
WH
William H.
Must email to cancel subscription
The product is ok, but they do not allow you to cancel your subscription without emailing them directly. Any subscription you can get into without writing an email should be reversible without one. It's just a rude and underhanded business practice.
Response from ellaola.comAug 19, 2026
Thank you for sharing your feedback. We understand you would have preferred to cancel your membership online. At this time, our Customer Care team processes cancellation requests via email to ensure they're handled accurately and securely.
We appreciate you giving EllaOla a try and wish you all the best.
AC
Anamaria C.
Highly Selective Eater approved!
This magnesium is effective for my son. He has always woken up throughout the night, and he no longer does since taking magnesium. I mix this and the EllaOla multi-vitamin into the very few foods he accepts and he has had zero issues with it. I am grateful that this is the only brand that works for him.
Response from ellaola.comAug 16, 2026
Thank you so much for sharing your experience! We're so happy to hear that both our Magnesium and Multivitamin have been such a great fit for your son, especially as a highly selective eater. Knowing they've become products you can count on means the world to us. Thank you for being a part of the EllaOla family!
DE
Debra
this company is very hard to deal with…
this company is very hard to deal with and difficult to cancel your subscription . I tried their supplement for my grandson) and his parents did not consistently follow through so I cancelled my subscription in Sept of 2025. Sent the email as required and spoke with a representative on the phone as well. Now in July of 2026 they bill me and send me the product which I had stopped. this is absolutely ridiculous!
Response from ellaola.comJul 8, 2026
We're sorry to hear about your experience. Our goal is always to provide a straightforward and responsive customer experience. Subscription cancellation requests are handled by our Customer Experience team, and once a cancellation request has been processed, no future recurring orders are generated. If you believe an error occurred with your account, we'd appreciate the opportunity to investigate and make it right. Please contact us at [email protected] with your order details, and our team will be happy to review your account and resolve any outstanding concerns.
VM
Venera M.
I had an excellent experience with…
I had an excellent experience with EllaOla and their customer support team.
My order arrived safely, and I was very happy with the product. I also had a few concerns regarding a customs fee and an accidental second order that I no longer needed. At first, I was worried because the refunds took some time to appear in my bank account, but the support team was incredibly patient, professional, and responsive throughout the entire process.
They promptly processed both refunds, provided me with the ARN reference numbers so my bank could trace the payments, and answered all of my questions with kindness and transparency. In the end, I received every refund exactly as promised.
One suggestion for improvement: the subscription system should be made much clearer. It is very easy to accidentally subscribe without fully realizing that future orders will be sent automatically. This is exactly what happened to me, and I believe the subscription process should be more transparent or require a clearer confirmation to help prevent unintended orders.
Despite this, the EllaOla team handled my situation professionally and resolved everything fairly, which I truly appreciate.
It's rare to find a company that stands behind its customers the way EllaOla does. Their honesty, excellent communication, and commitment to resolving issues gave me complete confidence in them.
I highly recommend EllaOla to any parent looking for a trustworthy company with outstanding customer service. Thank you for making everything right!
Response from ellaola.comJul 6, 2026
We appreciate your kind words about our Customer Experience team and are glad we were able to resolve your concerns. We also appreciate your feedback regarding our subscription process and will share it with our team as we continue to improve the customer experience. Thank you for trusting EllaOla and for your recommendation!