ellaola.com is listed under Personal Care.
ellaola.com (ellaola.com) has 114 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
Showing 18 reviews with 1 star · Clear filters
Shaun C.
save your money. did a 3 month trial as they say after that time period 95% of people see change in behavior and eating patterns. I didnt see any change and the cost kept getting more and more by the Third month, it was $120 for a month supply. way overpriced for no results..
Rebecca W.
1. Not as advertised. My 2 year old isn’t especially fussy but was unwell whilst taking his previous vitamin (which he used to love) which unfortunately put him off it. Chose this as a replacement. Mixed it into water, squash, smoothies and safe foods - my son now won’t drink or eat water anything we mixed it into (even if we don’t add it in). It’s really put us in a pickle as it’s made him more fussy and suspicious with foods and drinks. 2. Automatically sets up a subscription with no easy way to cancel (only can skip orders it seems. 3. No option for refund if child doesn’t like it unlike other brands.
Response from ellaola.comOct 11, 2026
We appreciate you sharing your experience. We recognize how challenging it can be when your little one becomes hesitant with foods and drinks, especially when you've already tried several different ways to incorporate vitamins into his routine. Every child is different, and we understand how important it is to find something that works well for your family. We'd also like to reassure you that canceling a subscription is simple. Our customer support team is always happy to assist with cancellation requests promptly. We'd love the opportunity to help resolve your concerns, including reviewing your refund options. Please reach out to us at [email protected] with your order details so we can assist you directly. We appreciate you giving EllaOla a try and wish you and your little one all the best!
Unhappy C.
Good product in theory, badly run company which forces you on to subscription. You can't get in touch with the company, speak to them or get refunds for numerous orders. Avoid until they have a more trustworthy website.
Response from ellaola.comOct 11, 2026
We'd like to clear up a few misconceptions regarding our subscription and cancellation process, as we certainly don't want customers to feel they're unable to manage their orders or reach our team for assistance. EllaOla subscriptions are completely optional and can be canceled at any time by simply contacting our customer support team. We're always happy to process cancellation requests promptly, and there is no obligation to continue receiving recurring orders. We also assist customers with refund requests and order-related concerns, and we'd welcome the opportunity to review your experience and help resolve any outstanding issues. Please contact us at [email protected] with your order details so we can look into this further and assist you directly. We hope to have the opportunity to provide a more positive experience.
Molly
First product does not mix and when I tried to cancel in May, July and now September I received no response even though the website states within 24 hours.I believe Customer service proves this is a scam and very difficult to cancel. Will be stopping payment at my bank since company will not respond.
Response from ellaola.comSep 28, 2026
We're sorry to hear about your experience. We've reviewed your account and have taken care of your request. Our goal is always to respond to customer inquiries as quickly as possible and make the cancellation process straightforward. If there's anything further we can assist you with, please reach out to us at [email protected], and we'd be happy to help.
Windy M.
If there was a ZERO star option I would have chose that. This product clumps up in liquid. Even room temperature water/juice. The fact they do NOT allow customers to cancel subscription without them 1st trying to wheel & deal.. offering more discounts is concerning. Also 50- iver 100$ a month for vitamins is absurd. Not realistically affordable for us parents with more than 1 child. I do NOT reccomend this product. Hope this review helps save another person from going through so much disappointment. 600-1200$ a YEAR for vitamins is just shocking.
Response from ellaola.comSep 28, 2026
We're disappointed to hear that your experience wasn't the one we strive to provide. While our unflavored multivitamin is designed to mix easily into a variety of foods and beverages, preparation methods can affect the experience. We also understand that every family's budget is different, which is why we periodically offer promotional savings to those who wish to continue. Our goal is always to provide responsive support and make the cancellation process as straightforward as possible. We appreciate your feedback and wish you and your family all the best.
Jennifer M.
I can’t say I saw any difference in my teen taking these. I have cancelled my subscription three times, followed all their email prompts and instructions and they are still trying to send shipments. DO NOT order from them, they are severely lacking in their business integrity.
Response from ellaola.comSep 14, 2026
We're sorry to hear about your experience and appreciate you bringing this to our attention. This isn't the experience we want for our customers. We'd like the opportunity to look into what happened with your subscription and ensure everything has been fully resolved. Please reach out to us at [email protected] with the email address associated with your account, and our team will be happy to review this with you.
Renee D.
The product itself is good but the predatory subscription service is a joke! You cannot cancel the subscription without emailing them and they still continue to take money. Shipping costs are more than a 3rd of the product price and takes 3 weeks to arrive. I have only had the product a week before they took money for the next lot! Do yourself a favour and find something with less of a hassle. **additional edit- EllaOla never reached out privately via email or returned correspondence regarding cancelling subscription after sending multiple requests. They are also trying to have this review removed. ***
Response from ellaola.comAug 31, 2026
We appreciate you bringing your concerns to our attention. Providing a positive experience for our customers is important to us, and we'd like the opportunity to better understand what happened. We've reached out privately to gather your order information so we can review your account and look into your concerns. We look forward to working with you toward a resolution.
Ms. V.
Product was just ok. Doesn’t dissolve as they claim it does. The worst part the subscription…you have to email to cancel.. no problem. Did that, get the usual offers to try to get you to stay. Still proceed with the cancellation. The next month…bam…they continue to charge you! Even after an email confirming cancellation a month prior. Unfortunately the initial purchase was not worth the hassle. **Update..After reaching out again I was refunded for the charge after the cancellation. Hopefully I will not be charged anymore in the future.**
Response from ellaola.comAug 28, 2026
We take concerns about subscriptions very seriously and strive to process cancellation requests promptly. We'd appreciate the opportunity to review what happened with your account and make things right if there was an error. Please email us at [email protected] with your order details, and our team will be happy to investigate. Thank you for your feedback.