Renee D.
Unable to cancel subscription… BEWARE!!!
The product itself is good but the predatory subscription service is a joke! You cannot cancel the subscription without emailing them and they still continue to take money. Shipping costs are more than a 3rd of the product price and takes 3 weeks to arrive. I have only had the product a week before they took money for the next lot! Do yourself a favour and find something with less of a hassle. **additional edit- EllaOla never reached out privately via email or returned correspondence regarding cancelling subscription after sending multiple requests. They are also trying to have this review removed. ***
Response from ellaola.comAug 31, 2026
We appreciate you bringing your concerns to our attention. Providing a positive experience for our customers is important to us, and we'd like the opportunity to better understand what happened. We've reached out privately to gather your order information so we can review your account and look into your concerns. We look forward to working with you toward a resolution.



