Elite Home WarrantyReviews of elitehw.com

After a couple of follow-up inquiries from Nir from Elite, I wasn't ready to sign up for a contract just then. I told Nir that I would call him when I was ready. Nir remembered me and was very polite when I just called him. He was very friendly and helpful. Left me with a good impression of the company.

Nicest people ever! This company really cares about its customers and technicians. They try to help out no matter what the situation. It is nice to have a policy with a company that really wants to help and not take my money.

Everything but especially customer service …. Zach was great 👍 explained everything simply and honestly, he helped seal the deal and if he’s a reflection of the company then we’re in for a treat! Thanks 🙏 for the great service!

Great customer service and follow ups by all employees. We actually feel like valued customers with this company as they never fail to care about what is going on with your home. Always looking for a solution to help us out. I highly recommend Elite Home Warranty!

Explained the policy throughly

Ease of dealing with Zach, However I did have some problems dealing with the female rep the company put me with as I was generally not happy with her. I eventually followed Zach's suggestions and bought my opener and hired my own contractors without Elite's interference and they quickly settled my claim. My only real problem was that I did not and could not find the 90 days stipulation about receiving only current value of older garage door opener instead of current replacement value. I still have not found that in the contract but I guess it is buried somewhere in it. Zach and Nathan are nice people to deal with generally speaking. Also there is some question in my mind when the 90 days starts if it is in the contract. I lost $350 of compensation for about 20 days according to their computation. I could have used a bad garage door opener for that many more days by using my own power for $350 and no hassle in buying my own opener and getting my own contractor. they might have told me this when I first put in my claim.

Amazing amazing Will definitely recommend to family and friends

Most rude people I have ever come across, on how the treated the technician they sent out to do a repair-I cancelled Elite immediately. after their response to my post-what else could they say they acted just fine-but I listened to the phone conversation and how they spoke to the technician and still my opinion it was nor correct way to handle the discussion.