Elevate StylesReviews of elevatestyles.com

Response from Elevate StylesJun 3, 2026

Hi Devona, We're very sorry for the delay. After reviewing your order, we can confirm it was shipped the same day it was placed on May 20. Unfortunately, the tracking shows the package has been delayed in transit and appears to have stalled within the USPS network. https://tools.usps.com/tracking/9400151901642486154587 We completely understand your frustration, especially since you needed the product sooner. Please contact our customer service team directly and we'll be happy to either arrange a replacement shipment or issue a refund, whichever you prefer. Thank you for bringing this to our attention, and we apologize for the inconvenience. — Elevate Styles

Response from Elevate StylesJun 2, 2026

Hi Lazaro, Thank you for the 5 stars! We're glad you had a great experience with Elevate Styles. We appreciate your support and hope to see you again soon. ❤️ Elevate Styles

Response from Elevate StylesJun 2, 2026

Hi Asia, Thank you so much for your thoughtful review! We're thrilled to hear your items arrived quickly and in perfect condition. While we're sorry there was an issue with your initial shipment, we're glad Amina was able to assist you right away and get everything resolved quickly. Providing fast, caring customer service is something we strive for every day. Thank you for placing your trust in Elevate Styles. We truly appreciate your support and look forward to serving you again soon! ❤️ The Elevate Styles Team

Response from Elevate StylesJun 2, 2026

Hi Delissa, Thank you so much for your kind words and continued support! ❤️ It truly means the world to us that you've been shopping with Elevate Styles for over two years. We're honored to be your go-to source for hair, and we're so happy to hear you've had great experiences with both our products and service. Customers like you are the reason we love what we do. Thank you for being part of the Elevate Styles family, and we look forward to serving you for many years to come! 🥰 Warm regards, The Elevate Styles Team 💕

Response from Elevate StylesJun 1, 2026

Thank you for your review, Donya! We're delighted to hear your order arrived on time and that you were happy with the value of your purchase. We truly appreciate your support and thank you for choosing Elevate Styles. We look forward to serving you again soon!

Response from Elevate StylesMay 29, 2026

Hi Debbie, Thank you for taking the time to leave a review! We're delighted to hear that your Dr. Miracle’s Temple and Nape Gro Balm arrived promptly and in good condition. We truly appreciate your business and are glad we could provide a smooth shopping experience. Thank you for choosing Elevate Styles, and we look forward to serving you again soon!

Response from Elevate StylesMay 29, 2026

Thank you so much for your continued support and for being a repeat customer! We're thrilled to hear you've been able to find styles and colors that are often sold out elsewhere. We've recently streamlined our shipping program to make delivery expectations even clearer, with Fast Ship items that ship the same business day and a wider selection of styles that may require a few business days to source before shipping. We truly appreciate your business and look forward to helping you find your next favorite style!

Response from Elevate StylesMay 27, 2026

Thank you for your feedback. We sincerely apologize for the frustration and disappointment with this order. Unfortunately, the Outre HD Transparent Lace Glueless Lace Front Wig Jenna QLJEN in color 1B was completely discontinued and unexpectedly unavailable from our supplier after the order was placed. Since there was no replacement inventory available, issuing a full refund immediately was the only option. We completely understand your concern regarding the lack of proactive communication, and we agree we could have updated you sooner. We truly appreciate your patience and are glad we were able to process your refund quickly once the issue was confirmed. We would also like to offer you 20% off another style of your choice as a courtesy. Please email [[email protected]] for more information. Thank you again for your honest feedback. It helps us continue improving our customer experience.