Elevate StylesReviews of elevatestyles.com

Response from Elevate StylesOct 2, 2026

Hi Etiquette, thank you for sharing your honest feedback. We're sorry to hear the unit wasn't the quality you expected and became warm so quickly. We appreciate your comments about the construction and your interest in human-hair options, and we'll share them with our team. We'd love to look into your experience further—please reach out to our Customer Care team with your order details so we can assist. Warmly, Elevate Styles

Response from Elevate StylesSep 24, 2026

Hi B. Newman, We’re sorry the Outre Converti-Cap Wig Celestial Waves in HT Midnight Gray became unavailable after your order was placed. We understand how disappointing that is and issued a refund for the unavailable item right away. We’re glad the rest of your order was completed, and we appreciate your understanding and feedback. — Elevate Styles

Response from Elevate StylesSep 10, 2026

Hi Vera, We’re sorry the Vanessa Party Lace Deep J-Part Fashion Wig – Elani in SP1B/30 was not what you expected. SP1B/30 is a blended highlighted color, but we understand that the shade and placement of the highlights can appear different depending on the individual unit, lighting, and screen display. We wish you had reached out to us before purchasing a replacement, as we would have been happy to help review other color options with more noticeable streaks or highlights and assist with a return if the wig remained eligible. We appreciate your feedback and are sorry this style did not work out for you. — Elevate Styles

Response from Elevate StylesAug 31, 2026

Hi Laura, thank you for your feedback! We’re glad you liked the style, but we’re sorry the color appeared darker and greener than expected. We understand how much the right shade matters, and we’ll share your request for a lighter platinum blonde option with the manufacturer.

Response from Elevate StylesJun 9, 2026

Hi Peggy, We're sorry to hear that you were disappointed with the color of your item. Hair colors can sometimes appear differently in person depending on screen settings, lighting, and manufacturer-provided images. We reviewed your shipment details and confirmed that the item sent (Sensual Vella Vella Synthetic Kinky Curly Bob Wig Zarah - TP27) matches the exact product and color variation selected during checkout. That being said, if you believe you received a different color by mistake, please reply to this message with a few clear photos of the item and its packaging. Our customer service team will gladly review it for you and make things right. We appreciate your feedback and the opportunity to assist you!

Response from Elevate StylesMay 26, 2026

Hi, Thank you for your honest feedback. We are very sorry to hear the Jelly Pop crochet hair did not meet your expectations. We understand how disappointing it is when the color appears darker than expected and the texture is not what you were hoping for. The texture and shedding can sometimes vary by batch and style, but we definitely understand your frustration. While our return policy does include return shipping and a restocking fee on opened items, we still would have appreciated the opportunity to help before you felt the need to discard the product. As a courtesy, we would also be happy to provide a discount on a future order or another item if you decide to give us another chance. We truly value your feedback as it helps us improve both our product selection and customer experience moving forward.

Response from Elevate StylesJun 21, 2025

Thank you so much for your continued support and for sharing your thoughts on the Harley wig from Outre! We’re thrilled to hear that you love the style and colors—it truly is a standout piece. We’re sorry to hear about the delayed delivery and the wig losing its shape sooner than expected. Your feedback is incredibly valuable, and we’ll be sure to share it with the manufacturer. In the meantime, if there’s ever anything we can do to make the experience better—whether it’s a care tip or help with tracking—please don’t hesitate to reach out. Thanks again for being a loyal customer. We appreciate you!