Elevate PayReviews of elevatepay.co

so far so good! but a physical card would be great! plus please start onboarding for virtual cards again!

I really like their services. Also till now I don't have faced any problem.

So far I have had a great experience with Elevate Pay, mainly with receiving payments and using the Card.

Bad Customer Service and Onboarding is not smooth at all! They will reject you without giving you any information!I mailed them about the the rejection they said they can't help you why you were rejected or can't give any other information! I have submitted everything that of asked for exactly as they required. I have other services like payoneer which onboarding is very good but they have higher service charger that's why i thought of switching. I mailed them about rejection and what to do next or what was wrong in registration they said create new account with new mail and phone and try again! You can not re submit your application! which is absurd!

I have been using Elevate Pay since it launched, and I feel compelled to leave an honest review, especially for the Bangladeshi community. My experience with this platform has been increasingly frustrating, and I believe it’s important to highlight these issues to prevent others from being potentially scammed. Firstly, every time I or others raise legitimate concerns, particularly regarding withdrawals and incentives, our comments are ignored by the admin( i am not disclosing the name for now). from Bangladesh. Instead of addressing our issues, he simply deletes our comments from social platforms. This behavior is a major red flag and suggests that the platform might be a scam. Recently, I noticed someone commented on the community group on Facebook about the same issue I was facing. After checking my statement from the banking app, I noticed the same problem. When we make withdrawals from USD to BDT, the money comes to our bank accounts as local transfers from banks like Pubali Bank and National Bank, rather than as remittance. This is highly suspicious because these banks are not known for handling remittance. This discrepancy raises serious questions about the platform’s transparency and legitimacy. Customer support is virtually non-existent. Attempts to get clarification or support are met with silence or deletion of comments. This lack of communication and support is unacceptable and highly unprofessional. While the platform may have worked well initially, these issues cannot be ignored. I urge others to be cautious and think twice before using Elevate Pay. The fact that such basic and critical issues are being mishandled suggests that this is not a real company. Elevate Pay, please address these concerns transparently and provide proper answers. Until then, I cannot recommend this platform to anyone. Thanks! Update: They are once again misleading people. Before writing this review, I contacted the bank, and they confirmed that the amount had not been received as remittance. When I raised the issue with Elevate Pay's support team, they initially told me to wait while they investigated. They followed up with a few messages but ultimately never provided a solution. In the end, they just disappeared without resolving the issue. The support team is extremely unprofessional. They only seem to take action when they receive negative reviews, which is a major red flag and highlights their lack of professionalism. Additionally, I didn’t receive my incentive for my last few transactions. When I raised this issue with support, they claimed they were investigating, but months have passed, and I still haven’t received any response or resolution. Therefore, I do not recommend using their service.

Elevate works excellent for remote workers and especially freelancers. Their interface is intuitive, easy to navigate, and they have very fast customer service. We have access to the country manager through a facebook group in Bangladesh. The country manager genuinely wants feedback and seems to do their best to integrate the feedback and improve user experience. They provide a great USD to BDT rate at a very minimal charge. The US clients can pay through direct ACH which makes it very very easy to convince the clients to pay through this method. Elevate also works really well with Upwork as well. However, there are some issues. *doesn't offer SWIFT. So, no international transaction outside US. *doesn't work with Fiverr. *Very high account approval time *Upwork withdrawal takes a lot of time if you work hourly on Upwork. As upwork hourly payments are released on friday, if you withdraw on friday, you'll likely receive local funds in Bangladesh on Tuesday or Wednesday. I think its because Friday Saturday is Bangladeshi weekend and Sunday is US weekend. I would suggest the devs to find a way to switch to a single countries routine.

I recently applied for an account with Elevate Pay and have been deeply disappointed by their lack of communication and customer support. Despite submitting all required information and documents, I received no response or updates on my application status. Attempts to contact their customer support through email and the limited online channels proved fruitless. Emails went unanswered, and the lack of a direct phone number or live chat option made it impossible to get timely assistance. This complete lack of communication is unacceptable for a financial service provider. I am now left uncertain about the status of my application and have serious concerns about the company's reliability. For a company that claims to offer a seamless financial experience, their lack of basic customer support is a major red flag. I cannot recommend Elevate Pay until they significantly improve their communication and responsiveness to customer inquiries.

I have been using the service since March. The app has a simple user interface and instant notifications on all transactions. Finally, a payment platform that allows me to receive payments and purchase services via a virtual debit card. And, I can send the money to my home country as well. By the way, this service only caters to remote professionals.