Elevate PayElevate Pay is empowering remote professionals and freelancers in emerging markets with access to USD banking. Our fintech platform offers a secure, transparent, and easy-to-use solution for receiving, sending, and saving money for remote professionals.
Elevate Pay (elevatepay.co) has 95 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Banking & Money · Woodland Hills, California
Excellent
Banking & Money · San Francisco, California
Excellent
Banking & Money · Beverly Hills, California
Excellent
Banking & Money · San Francisco, California
Excellent
95 approved reviews, newest moderated first
Md. Abdul Kader J.
using this for a while ,loving it
Response from Elevate PayAug 6, 2024
Dear Abdul Kader, Thank you for choosing Elevate Pay. We're committed to providing you with the best possible service and look forward to continuing to serve you. If you need any assistance, please get in touch with us at [email protected] Best, Team Elevate Pay
Farhan Tanvir S.
Been using their service. Their support team is very responsive. Also got myself a free virtual debit card! So far so good. Recommend.
Response from Elevate PayAug 6, 2024
Dear Farhan, Thank you for choosing Elevate Pay. We're committed to providing you with the best possible service and look forward to continuing to serve you. If you need any assistance, please get in touch with us at [email protected] Best, Team Elevate Pay
Esmail EL B.
I regsitred an account with Elevate pay since 23 SPT 2023 and till this day I'm writing this review, I never got my account accepted and frankly never got reply from elevate again. I tried to contact them via email multiple times over and over and each time I get is same canned email "we are sorry due to high volume the verification can take time" I'm waiting over 4 months for simple account application. it's really bad given it's company that deal with money they can't even handle sign ups correctly. UPDATE 8 Aug 2024: I got the email and uploaded my fiverr earnings but got no email back so not sure if that account rejected or accepted
Response from Elevate PayAug 7, 2024
Dear Esmail, Thank you for bringing this to our attention. We appreciate your patience as we work to improve our service. Kindly note we took your feedback seriously and we had a closer look, we have came a cross an agreement with the concerned team to give you second chance, upon this we: 1. Changed the account status to under review instead of rejected. 2. sent you new links to submit the required document. We’re glad to hear you’ve received a solution from us! If it meets your expectations and resolves your issue, please consider updating or removing your review. Best regards, Elevate team.
Janes M.
Sent an email 3 days ago. No acknowledgement, no reply
Response from Elevate PayAug 8, 2024
Dear Janes, Thank you for your feedback. We sincerely apologize for the delay in our response and any inconvenience this may have caused. We understand the importance of timely communication and are working to ensure that such issues are addressed more swiftly. We attempted to reach you based on our information but could not connect. We are here to assist you with any questions or concerns. You can contact us at [email protected], and we will prioritize your inquiry. Thank you for your patience and understanding. Best regards, Elevate Pay Team
Dr H.
CONVENIENT transfers and receiving! Great Exchange rates! Good Customer Support! FDIC Insured! And also they Provide Master Debit Card (Virtual) Overall best wallet for remote workers!
Response from Elevate PayAug 6, 2024
Dear Haddy, Thank you for choosing Elevate Pay. We're committed to providing you with the best possible service and look forward to continuing to serve you. If you need any assistance, please get in touch with us at [email protected] Best, Team Elevate Pay
Moustafa G.
They simply never reply.. You just get an automated email. Don't trust them.. they collect data ur passport.. etc. And never open account or reply email.. Very shady scam
Response from Elevate PayAug 8, 2024
Dear Moustafa, Thank you for your feedback. We sincerely apologize for the inconvenience and frustration you’ve experienced. We understand the importance of timely and practical support and are sorry we fell short. We’ve reviewed your case and made improvements to our processes to ensure better communication in the future. We would love to resolve any issues and assist you with any queries. Please contact us directly at [email protected] with any details or concerns, and our team will be more than happy to assist you promptly. Thank you for bringing this to our attention, and we look forward to resolving this matter for you. Best regards, Elevate Pay Team
Mohamed H.
I have been using their services since the beta stage, and It's great; I only hope they will add receiving USD through wire transfers "SWIFT" in the near future.
Response from Elevate PayAug 6, 2024
Dear Mohamed, Thank you for bringing this to our attention. We appreciate your patience as we work to improve our service. We have looked into the issue that you are facing and we would like to inform you that: We are currently working on providing SWIFT code soon within the upcoming next months, and we will announce once we have updates regarding this. Thank you again for choosing Elevate Pay. We're committed to providing you with the best possible service and look forward to continuing to serve you. If you need any assistance please contact us on [email protected] Best, Team Elevate Pay