Eleras Automotive GroupReviews of elerasgroup.com

Joe was an absolute and great assistance with re issuing my documentation. He answered of my questions and gave me clarity to everything needed. He was great.

My customer service representative, Joseph Fisch, was not only friendly and knowledgeable, but he also was honest and helpful. Thanks to him I was able to get my troubles resolved quickly and also enjoyed his friendly demeanor while he handled my issue.

After speaking to several customer service reps, I finally got one, Jessica, who was able to do more for me in less time than the other two. As it stands the others actually never accomplished anything, but Jessica contacted other departments and got more information for me than the others. I did ask to speak to her supervisor to tell him that because of my dealing with Jessica, I was going to have to cost him $$$$$, because I was authorizing a raise for Jessica!!! Unfortunately she was working from home and her supervisor was conducting an interview and not able to speak with me.

Katie osia was beyond phenomenal help me to understand my protection plan and was very understanding

I spoke with Katie Oshia today and had a fantastic experience. She was professional, kind, and listened to me. I appreciate her patience and understanding with me. Katie took care of what I needed promptly. Thank you so much!!

She was very cordial and nice and patient with me

Very attentive and easy to work to towards helping with my concerns showing above Average and Absolutely Great example of Customers service 🙂 and Thanks so much for the Peace of mind you left me with and in going forward because if Ricky who I talked with Yesterday who said I was covered with a car issue convinced me to stay with you all and also Awesome 👍 Customer service from Loren so Thanks so much and God Bless 🙏 You all 😊

I had the pleasure of speaking with Chloe over the phone. She gave world class customer service. She went above and beyond to help me with my auto warranty. She is a very valuable employee and asset to your company. Please continue to invest in your employees training so that they can continue to provide world class services.