Elephant in a BoxReviews of elephantinabox.com

I have no words to describe this product. Absolutely amazing. Incredible easy to assemble, really nice and comfy.

I purchased my couch from Elephant in a Box over a year ago. It held up pretty well, but some of the structural parts were giving out over time. When I reached out to see if I was covered under the warranty that comes with the product, I received fantastic service via Instagram and they shipped me replacement parts asap. My couch is now good as new! I am in love with this company and hope to keep using their products for a long time. High quality, high mobility, great service, worth the money!

Elephant in a box makes a great quality couch and the customer service is excellent.

Overall pretty good. Appreciated the responsiveness by telephone and e-mail. Better experience than I've had with other sellers recently. The product seems to be geared toward a younger crowd. I am sixty years old with back pain. I may have preferred that an alternate sofa, a different kind of design, were available from Elephant geared toward older folks with bad backs. But I do appreciate the extra stuffing Elephant sent and hope it will help. Better to have delivery by UPS or FedEx than risk getting bed bugs from local furniture trucks delivering and hauling away used sofas and used mattresses all the time.

I am among the 'herd' waiting to purchase a "Good as New" dynamic sofa! My gratitude to Sofia who was most attentive.

The customer service team was so helpful in changing both my delivery address and shipment timeline. Thank you to the team for making this upcoming move as seamless as possible for me!

Already love my couch, and customer service was even better! I have had my couch for about 4 months and the only thing was the seat cushions were not as soft as I liked. Messaged them on Facebook and I instantly was talking to a real person. They will have them shipped out to me within 4 weeks, as they are coming from Egypt. I can totally wait that long since they were so great! Highly recommend!!

Excellent sofa and very helpful staff