Elephant in a BoxReviews of elephantinabox.com

Elephant in a Box offers a lifetime warranty on their products and by gosh they honor it. I purchased a couch almost two years ago and it was starting to look a little worse for wear. I messaged Elephant in a Box Customer Service with pictures and to my surprise, they sent us a new couch. GREAT!! But we still think the old couch was still good and asked to purchase a Chair conversion kit. From reaching out to Customer services to the delivery by DHL. This whole experience has been EXCELLENT!! I can not recommend Elephant in a Box enough!!!!

Actually really surprised with the comfort level. And my and my dad set it up. So easy. If we can do it anyone can. Lol.

Great service easy to get ahold of company

I really love this sofa. It is very easy to setup and takedown and that was my driver to make this purchase. As someone who lives in the city I switch apartments often packing my Elephant in a Box is has never been a stressful part of moving. I was also amazed at the strength and durability of the couch. It can handle me (I am not a light dude) and my dog for all of our TV watching and Napping activities. Would 10/10 recommend.

We decided to take a chance on this brand and are glad we did. Hassle free returns are great. So is fast shipping. However, neither of these things matter if the piece of furniture is not high quality and provide comfort. Our Small Lounge bundle including 2 ottoman is high quality and super comfortable. The sofa and ottoman were so easy to assemble and we were relaxing on them in under 30 minutes. We were so impressed with the sofa and ottoman that we also got the bed base/headboard. With box springs costing around $249 and waiting longer to ship, we made the order and are just as satisfied.

I absolutely LOVE LOVE LOVE my sofa, ottoman and armrest with a desk!! I told some neighbors and I know two of them have purchased a sofa and they love theirs too!! I will be buying a matching chair when I move and a bed frame when I move as well! I am an Elephant In A Box family member for real for real!!

The only con to this couch is that it is a little difficult to put together. Everything else is 100% as expected and very good quality.

The sofa is amazing, very comfortable, very sturdy, an amazing concept and amazing finish!