ElegattoElegatto is a men's accessory brand based in Los Angeles. Founded in 2017 by California entrepreneurs and designers with a mutual love for uniquely designed and well-made jewelry. We have a mission to provide premium quality accessories at affordable prices and allow each man to find a jewelry piece for any occasion and style. We believe that everything you touch and everything that touches you have texture. Touch is arguably our most enjoyable sense at — Elegatto, we craft jewelry with that sensation in mind. After all, what will life be without the sense of touch
Elegatto (elegatto.com) has 467 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 120 reviews with 1 star · Clear filters
Chang Yi P.
The product is of inferior quality not like those shown online. I will never buy again.
Response from ElegattoOct 28, 2025
We’re sorry to hear about your experience, Chang. We take your feedback seriously. To help resolve this, please contact our Customer Support team directly. We’d be happy to assist you further. Thank you for allowing us to make this right.
Sandy H.
Well the only reason I purchased this second bracelet is because the 1st one broke. I emailed your customer service a couple of times to have a replacement one sent to me but you never responded back. So, your bracelet is great but your customer service is not good at all.
Response from ElegattoOct 27, 2025
Thank you for your feedback, Sandy. We have sent you a follow-up and response to your previous emails, but it appears we never received any reply from your side. Please kindly check your spam or junk folder, as our emails may have been filtered there. We appreciate your understanding and thank you for your feedback. If you have any further questions, please don't hesitate to reach out.
Dr Abdelazizreda ر.
التجربة سيئة جدا المنتج لم يصلني حتي الان
Response from ElegattoOct 27, 2025
Thank you for sharing your feedback, Dr Abdelazizreda. Please note that international orders are shipped via standard delivery, which can take some time depending on your location and customs processing. We apologize for the delay and understand your frustration. For further assistance and to track your order, please contact our customer support team directly. We're here to help resolve this as quickly as possible. Thank you for your patience.
Sandra
You keep asking me to review and the product has not been delivered yet.
Response from ElegattoOct 24, 2025
We sincerely apologize for this frustrating experience, Sandra. You’re absolutely right! You shouldn’t be asked to review an item before it arrives, and we’re addressing this issue with our system to prevent it from happening again. If you need any further assistance regarding your order, please don't hesitate to contact our customer support team. Your satisfaction is our priority, and we appreciate your patience as we make this right.
James
Terrible bracelet. Some nerve charging that price. Got a large and couldn’t even get it around my wrist and I know my wrist size. Finally, try to put the bracelet on alone. Not an easy task. Literally going to throw it away
Response from ElegattoOct 23, 2025
We're truly sorry to hear about your experience with our bracelet, James. After reviewing your order, we can confirm you purchased a Medium size. We understand sizing can sometimes be tricky, and we'd love to make this right for you. If you'd like, you can easily initiate an exchange for a different size through our Returns Center. Our team will be happy to guide you through the process to ensure you get the perfect fit. We appreciate your feedback and hope to have another opportunity to provide you with a better experience.
Luc R.
Very cheap quality. The model i chose is very cheap.
Response from ElegattoOct 23, 2025
Thank you for sharing your feedback, Luc. We’re sorry to hear that the product did not meet your expectations. If you’d like, you can return the item for a replacement or store credit. To initiate the process, please visit our returns page and follow the instructions. We appreciate your honesty and hope to have the opportunity to provide you with a better experience in the future.
Hakan U.
Türkiye satışlarınızda Türkçe kullanın
Response from ElegattoOct 22, 2025
Thank you for your feedback, Hakan. We truly appreciate you taking the time to share your thoughts. While our customer support is currently available only in English, we want to assure you that we’re always happy to help in any way we can. If you have any questions or need assistance with your order, please don’t hesitate to reach out. We’ll do our best to provide clear and helpful support, regardless of language barriers. We value your input and will certainly consider your suggestion as we continue to improve our services.
Douglas G.
While warring the bracelet it keeps coming off poor design I won’t ware it again
Response from ElegattoOct 22, 2025
We’re truly sorry to hear about your experience with the bracelet, Douglas. It’s disappointing to learn it didn’t stay secure as intended. We’ve actually reached out to you directly to assist, but haven’t heard back yet. If you’d still like help resolving this, please reply to our previous message. We’d love to make this right for you. Thank you for giving us the chance to improve. We hope to hear from you soon.
