ElegattoReviews of elegatto.com

Response from ElegattoJan 8, 2025

Hi Anna, Thank you for sharing your feedback. We’re sorry to hear that you haven’t received your bracelet yet, and we completely understand your frustration. Please reach out to our customer support team directly so we can assist you further and provide an update on your order. We are committed to resolving this for you as quickly as possible. Thank you for your patience and for bringing this to our attention.

Response from ElegattoDec 2, 2024

I’m truly sorry for the frustration this caused. Our system processes orders quickly, which can make cancellations challenging, and I apologize if the shipping charges weren’t clear during checkout. To make things right, we’ve issued a full refund for your order. Please check your email for more details, and don’t hesitate to reach out if you have any questions or need further assistance.