Anna B.
Excellent customer service and support
Excellent customer service and support, thanks to Karla! ⭐️👏
Response from ElegattoDec 2, 2024
Thank you so much for the shoutout!

Elegatto is a men's accessory brand based in Los Angeles. Founded in 2017 by California entrepreneurs and designers with a mutual love for uniquely designed and well-made jewelry. We have a mission to provide premium quality accessories at affordable prices and allow each man to find a jewelry piece for any occasion and style. We believe that everything you touch and everything that touches you have texture. Touch is arguably our most enjoyable sense at — Elegatto, we craft jewelry with that sensation in mind. After all, what will life be without the sense of touch
Elegatto (elegatto.com) has 467 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Anna B.
Excellent customer service and support, thanks to Karla! ⭐️👏
Response from ElegattoDec 2, 2024
Thank you so much for the shoutout!
Antonio M.
Very good product for the price very well made nice crafted lines
Response from ElegattoDec 2, 2024
We’re so glad you’re impressed with the craftsmanship and quality of our product. Your support means a lot! 😊
Johnny G.
Fantastic breaclet! Great service from Karla!
Response from ElegattoNov 7, 2024
Thank you so much for your kind words, Johnny! We're glad to hear you love the bracelet, and we'll be sure to pass your compliment along to Karla. We look forward to serving you again!
ALAN S.
This is a company good to buy from. Their products are really good and their sizing is accurate. The delivery to England was really fast, unbelievably fast. I wish all sellers on the internet were like this one. I actually want to buy more based on their service
Response from ElegattoNov 5, 2024
Thank you so much for your kind review, Alan! We’re happy to hear that you had such a positive experience with us. Your feedback truly motivates us to keep up the excellent service. We’re always here to make your experience just as seamless and enjoyable in the future!
Alain G.
Lovely product but importantly great customer service regarding a minor issue
Response from ElegattoOct 30, 2024
Thank you for your kind words, Alain! We’re glad to hear you love the product and had a positive experience with our customer service. Resolving any issues, big or small, is a top priority for us, so don’t hesitate to reach out if you ever need anything. Enjoy your piece!
S B.
I purchased the Sollo Navy Blue bracelet over a year ago. Unfortunately the red rope that is wound at the edge of the clasp unraveled leaving sharp metal exposed and rendering the bracelet unwearable. Unable to find any warranty info on the Elegatto website, I decided to reach out to customer service. To my surprise and delight, Karla from customer service promptly replied and said that even though they only offer a 30 day warranty, as a token of goodwill they would either give me store credit equal to what I paid, or send me out a new one at no cost. WOW! So happy and can’t wait to show off my new bracelet.
Response from ElegattoOct 30, 2024
Thank you for sharing your experience, S B! We're glad that Karla could assist and go above and beyond for you. We know how important quality and durability are, so we're glad we could make this right for you. We hope your new bracelet brings you just as much joy as your original purchase, and we’re always here if you need anything in the future. Enjoy showing it off!
Consumer
I ordered my bracelet to the wrong adress and Chloe has very helpful and gave me very quick responses. They even send me the same bracelet to the correct adress with no extra charge.
Response from ElegattoOct 30, 2024
Thank you for your review! We’re happy to hear Chloe could assist and ensure your bracelet made it safely to you. It's great to know you had a smooth experience with us, and we're happy we could help you with your order. Enjoy your bracelet, and feel free to reach out anytime!
Hyes W.
A connecting link on my bracelet got caught by something and damaged. Karla helped me to replace it in no time. I love their bracelets, so pretty!
Response from ElegattoOct 30, 2024
Hi Hyes! Thank you for sharing your experience! We're so glad Karla was able to help you out. It means a lot to us that you love our designs. If you ever need assistance again, don’t hesitate to reach out to our customer support team.